I expected a car wash with the service. Also, the process to get a loaner is too long.
The service agent was excellent. Thanks you!
8/8/2019
Herald L. VERIFIED CUSTOMER
Eric is very efficient and quick to follow up with needed service. I definitely would recommend him to all my friends & associates!
8/8/2019
Armando G. VERIFIED CUSTOMER
Excellent and friendly service.
8/8/2019
Don /. VERIFIED CUSTOMER
He was completely professional, curteous and friendly.
8/8/2019
Sabrina L. VERIFIED CUSTOMER
Robert was very professional, courteous and helpful. I would definitely seek his assistance again in the future.
8/8/2019
Adriana/ Ana. VERIFIED CUSTOMER
Saib was always communicating with me regarding the process of my claim. He was very polite and professional. He had great patience as my insurance provider took a long time to respond to us. I am thankful he made this easier for me and my car seems like new!
8/7/2019
Latoya H. VERIFIED CUSTOMER
All went well, just wish could receive a call & text when vehicle is ready for pickup. Thanks!
8/7/2019
Erick J. VERIFIED CUSTOMER
Jeffrey was really professional and really helpful on answering a few questions that i had about the service. Overall 5/5 stars
8/7/2019
Olivo G. VERIFIED CUSTOMER
Amazing service!
8/7/2019
Carlos L. VERIFIED CUSTOMER
the mechanic needs to do uthere job and not just talk.. people sometimes are in a rush and they dont have all the time to wait thay told me to wait 1hr 30 min and at the end was 3 hrs ...its just a simple oil change not a full tune up
8/7/2019
Ira M. VERIFIED CUSTOMER
Very friendly, affable and competent
8/7/2019
Sat D. VERIFIED CUSTOMER
Shall be more than happy to do so.
8/6/2019
Ashraf M. VERIFIED CUSTOMER
Thanks a lot.
8/6/2019
Paris D. VERIFIED CUSTOMER
Overall, Jeff was very helpful. My only piece of feedback would be that the tire pressure was lowered too much so the low tire pressure notification turned on about an hour after I picked up the car. Also, there is a nagging issue with the front driver sidedoor sensor as it notifies me that the door is open when it is actually closed. The lock system will attempt to lock as I am driving but it does not because the sensor thinks the door is open. I explained this to Jeff and he had the team look at it, but they could not replicate the issue so it was not fixed (we ran out of time too). Hoping this can be fixed in my next visit.
8/6/2019
Zongsheng Y. VERIFIED CUSTOMER
The passenger side rear mirror was scratched! I didn’t notice till I came back to office! I’ll drop by the service center tomorrow morning to file complaints
8/6/2019
Maria G. VERIFIED CUSTOMER
He was really helpful and new how to answer all the questions I had