Jose was very professional and courteous he
addressed all my questions and concerns.
I feel very confident that my vehicle received
professional and speedy service and I will continue
taking it to Freeway Honda for future service.
8/2/2019
Debbie H. VERIFIED CUSTOMER
jeff Sabraw was great. He explained things well and went above and beyond to make sure we were satisfied. Thank you! We will definitely be back.
8/2/2019
Jennifer R. VERIFIED CUSTOMER
Saib is excellent ! He always answers all my questions.
8/1/2019
Donna R. VERIFIED CUSTOMER
I brought my car in with a very quirky issue. We were all trying very hard to figure out what was going on. So you and his team stuck with me week after week until they finally found the problem. He was always quick to service me every time I arrived and with kindness.
8/1/2019
Ryan E. VERIFIED CUSTOMER
I came in Saturday and the part to repair my car wasnt there. I was okay with that, but I was told the part would be there Tuesday and to bring the car in Tuesday. I asked to change it to Wednesday. When I brought it in Wednesday at 7 am and I hadn't received any updates so I called at 1PM to find the status. I was told that the part wasnt in yet. I was told that they hoped to have it done by 5. I called again at 430 to see the status of my vehicle and they said it would be done by 6. I wasnt happy with the complete lack of communication on your end. I felt overlooked and that my car was forgotten. I will not come back or recommend this facility.
8/1/2019
Judith M. VERIFIED CUSTOMER
A little slow getting to me in the morning but car was ready quicker than expected.
8/1/2019
Kristian P. VERIFIED CUSTOMER
Excellent
8/1/2019
Josue O. VERIFIED CUSTOMER
Wait time 3hour
Really poor quality service
8/1/2019
Danielle J. VERIFIED CUSTOMER
Oscar was very friendly and welcoming. He took care of his customers, including myself, by checking on them in the service lounge and offering water/coffee. He took time to explain the services done on my vehicle and gave helpful advice on future services without pressure. I will definitely continue to work Oscar in the future.
8/1/2019
Samantha H. VERIFIED CUSTOMER
Oscar did a fantastic job and took care of me with ease and efficiency!
8/1/2019
Maira N. VERIFIED CUSTOMER
Oscar was very kind and helpful. It was great service and Oscar made us feel secure.
7/31/2019
Armando D. VERIFIED CUSTOMER
Mr. Sabraw was outstanding, not only did he welcome me as soon as I arrived but told me he was going to make sure my car was at going to get fixed and ready to go. Thank you I’ll definitely will be returning to this dealership.
7/31/2019
Daina R. VERIFIED CUSTOMER
Erick Zermeno was very exceptional and professional. He made me feel very comfortable and welcoming. He has a great personality and likability. I couldn’t have gotten a better service representative. He answered all of my questions and handled all of my issues concerning my car as if it were his own. He is a great asset to the Honda service department. I would recommend my friends and family to Honda for the level of service provided.
Sincerely,
Honda Customer
Tyrone Randolph
****-****-xxxx
7/31/2019
David M. VERIFIED CUSTOMER
Excellent customer service
7/31/2019
Gary R. VERIFIED CUSTOMER
Quick initial contsct,quick and friendly service
7/31/2019
Juan C. VERIFIED CUSTOMER
Excellent service!
7/31/2019
Kamal H. VERIFIED CUSTOMER
Hector was very helpful and courteous in dealing with the 60k mile service of my Honda Accord.
7/31/2019
Joseph H. VERIFIED CUSTOMER
Jeff is always prompt and considerate about customer’s needs and situation.