I am always happy with my service Saib gets my vehicle fixed and explained every detail about my concerns what was needed and very courteous. I will continue to have my vehicle serviced at Freeway Honda . It's always a pleasure.
2/21/2025
Michael M. VERIFIED CUSTOMER
Adviser Adema was professional, smart, and mostly the scheduled service was fast and to the point.
2/21/2025
Francisco P. VERIFIED CUSTOMER
Great service as always see you soon….
2/21/2025
Joe F. VERIFIED CUSTOMER
Oscar is very competent Jamie is the best manager ever
2/20/2025
John H. VERIFIED CUSTOMER
Service was good. But the up-selling is unprofessional. Telling me the brake fluid was dirty based on your service note and not on observation is sick (somebody else changed it at half the price twice months ago. ). I will have the other ‘recommendation’ validated
2/20/2025
Beth H. VERIFIED CUSTOMER
Thanks once again to Oscar for being available and addressing questions and concerns. I appreciate the steady reliable service and support.
2/20/2025
Gloriana P. VERIFIED CUSTOMER
Matthew was very easy to talk to. He is a very courteous person. He explained what my car needed done. I asked him also what was going on with the recall on the car. He told me what I wanted to know. I will continue to go out of my way to have my car serviced at this location. One of my other Honda’s was being serviced at Santa Margarita Honda at the end the service writer was so rude. I found an independent car repair and went there for years. So I know there are alternatives. So great service so far.
2/20/2025
Shealy B. VERIFIED CUSTOMER
I appreciate the great service and communication. Thank you for your flexibility with appointment scheduling. My CRV feels like it is running smoother. Thanks! :)
2/20/2025
Mohammad N. VERIFIED CUSTOMER
Good service thank you!
2/20/2025
Josue A. VERIFIED CUSTOMER
My car was done and ready to be picked up at 9am I wasn’t picked up until 1pm took forever to get back I had things to do and it just wasted my time waiting for a shuttle
2/20/2025
Patrick H. VERIFIED CUSTOMER
Excellent customer service
2/20/2025
Claire L. VERIFIED CUSTOMER
Very helpful!
2/20/2025
James O. VERIFIED CUSTOMER
Great job.
2/20/2025
Kellie T. VERIFIED CUSTOMER
Very quick , very satisfied
2/20/2025
Mario/Jacqueline M. VERIFIED CUSTOMER
Gracias ????
2/19/2025
Crevier . VERIFIED CUSTOMER
Thanks Matt W. for the great customer service!!
2/19/2025
Danny E. VERIFIED CUSTOMER
I called freeway Honda prior to coming in to replace a purge valve. Oscar told me cost would be 190 diagnostic and 245 to replace the purge valve. Our final cost after work was completed was 501. I called Oscar back the following day after talking to my Honda dealership at home which is in Michigan city Indiana, to find out cost & labor to replace the purge valve. We bought it new there at bosak Honda and they have taken great care of us. Dana, the service tech told me 125 for diagnostic and 30 minutes to replace the part . The part was under 60$. I told him what I was told by my hometown dealer.
Oscar told me I had agreed to the cost but it was not explained verbally or in the text quoted to me that we would be paying for additional inspections that were not required when replacing the purge valve. When I told Oscar we were being jerked around & taken advantage of he said I agreed to the price and it is their job to do all the inspections. AND HE HUNG UP ON ME. I guess when you’re out of town and use to trusting your home town dealership people, you can’t always think that even though it’s a dealership. Absolutely no way I could recommend this place
2/19/2025
Constantin C. VERIFIED CUSTOMER
A+experience.
2/19/2025
Jason G. VERIFIED CUSTOMER
Everything was great Oscar was extremely helpful. We appreciated his help thanks again.