One thing that was missed by the service tech was to reset the maintenance minder for the items serviced.
2/13/2025
Chloe C. VERIFIED CUSTOMER
-I requested a car wash but was not done.
-Recall for fuel pump replacement. But there were lots of gasoline drops inside the car on drivers seat. Smells like gasoline when I opened the door and I can see a few drops on the gear shifts buttons.
2/13/2025
Fatih M. VERIFIED CUSTOMER
Mike did a great job
2/13/2025
Mathew W. VERIFIED CUSTOMER
Thank you for all of the help! The whole process was very quick and smooth today
2/13/2025
Sandra M. VERIFIED CUSTOMER
Efficient, hard working, pleasant. Would request him in the future.
2/13/2025
Paula C. VERIFIED CUSTOMER
Jorge was helpful and made sure that my vehicle was completed as soon as possible. This has no reflection on Jorge’s service, but the TV in the customer lounge(the newer waiting lounge)was broken, and the drive-thru car wash was also down.
2/12/2025
Eedggrd S. VERIFIED CUSTOMER
Excellent service
2/12/2025
Steve L. VERIFIED CUSTOMER
Super helpful. Thanks Jacob James!
2/12/2025
Richard J. VERIFIED CUSTOMER
I trust Norm Reeves for all service for my Hondas. I will not use anyone else. It is because you have people like Jacob working for you.
2/12/2025
Sheereen A. VERIFIED CUSTOMER
Arbenz Anton was professional, communicative, accommodating, and kind. I was very happy with the service he provided.
2/12/2025
Fontino M. VERIFIED CUSTOMER
Good service
2/12/2025
Kian Z. VERIFIED CUSTOMER
The waiting time to see the representative was short. The waiting lounge can be improved, especially in these Hi-Tech days(lacks chargers, charging stations, and outlet power plugs). Seating in the area is limited. The coffee machine had supplies and the machine brewed good coffee. Returning my car washed made everything better. Thank you Norm Reeves Honda.
2/12/2025
Kateh F. VERIFIED CUSTOMER
He was very professional and helpful. Thanks
2/12/2025
Leslie M. VERIFIED CUSTOMER
Terrific guy, very helpful.
2/12/2025
Justin S. VERIFIED CUSTOMER
My service to my car was handled in a timely and professional manner. Thank you to Jorge and the Norm Reeves Honda team for getting my car running like it’s brand new again!
2/12/2025
Olivia C. VERIFIED CUSTOMER
Fast friendly service! You can’t beat that!!
2/12/2025
Pauline K. VERIFIED CUSTOMER
Complimentary service on my new Honda HRV. Very satisfied with how they took care of me and my car.