Luis was very professional and took care of our questions and needs very knowledgeably
Appreciated his courteous help.
2/8/2025
Cynthia F. VERIFIED CUSTOMER
Brandon son always meets and exceeds my expectations and is some of the reason I continue to come to Norm Reese Honda Service
2/8/2025
Oswaldo B. VERIFIED CUSTOMER
Excellent service
2/8/2025
Jan F. VERIFIED CUSTOMER
Mike Fernandez was very helpful
2/8/2025
Maria D. VERIFIED CUSTOMER
He was kind and very helpful.
2/8/2025
Neil P. VERIFIED CUSTOMER
Gerardo was great! He took care of everything.
2/8/2025
Robert A. VERIFIED CUSTOMER
When work is going to cost a lot ($1000+) I’m going to expect a high standard of responsiveness. As soon as Luis was off the phone telling me that everything was going to cost a lot and I approved, I never heard or saw him again. He apparently sent me a text but NEVER responded to mine. I had to call. The phone rang for probably 5 minutes before anyone picked up and then Luis wouldn’t get on the phone to even answer a simple question. I’m so fed up with Honda Irvine.
2/8/2025
Jeanne K. VERIFIED CUSTOMER
Jorge was very helpful, courteous, and friendly.
2/7/2025
Denise T. VERIFIED CUSTOMER
brandon was respectful and communicative during the entire process.
2/7/2025
Mark M. VERIFIED CUSTOMER
Thank you Mike!
2/7/2025
Emerrld Bay. VERIFIED CUSTOMER
Great service from Gerardo. Very friendly and efficient.
2/7/2025
Henderika G. VERIFIED CUSTOMER
Great experience, very happy with the service you provided. It was fast and easy!
Thank you
2/7/2025
Sasan G. VERIFIED CUSTOMER
Luis was excellent.
2/7/2025
Ala A. VERIFIED CUSTOMER
Nathaniel was so professional and helpful
2/7/2025
Linda S. VERIFIED CUSTOMER
Jacob was really professional, efficient and personable. He took great care of myself and my vehicle.
2/7/2025
Herminigildo J. VERIFIED CUSTOMER
Very good
2/7/2025
David P. VERIFIED CUSTOMER
Arbenz is the reason I use your service department. he is personable, professional, and hard working. He takes his job seriously and he is mindful that my wife and small children ride in my car and how important safety is. please take a moment to recognize him for his professionalism and kindness. He earned it. We will be back.
2/6/2025
Susan H. VERIFIED CUSTOMER
Thank you for excellent customer ssrvice.
2/6/2025
Michael A. VERIFIED CUSTOMER
Jacob goes out of his way to make a visit to your shop a satisfying one.