I submitted further information about my car's problem but have not heard back from you. What do you suggest I do?
1/18/2025
Anthony D. VERIFIED CUSTOMER
My representative and the service I came in for were both great. My complaint is with the complementary car wash I got at the end. I honestly feel like my car was dirtier after the "wash" than before. All my windows were so badly streaked with residue that I could barely see out of my sideview mirrors and rear windshield, so much so that I had to take my car through a gas station auto wash later that same day just to get it actually somewhat clean. Next time I'm offered a wash there, I will definitely be declining.
1/18/2025
Kay M. VERIFIED CUSTOMER
Jacob very very helpful and took care of things I didn't expect loved his service
1/18/2025
John L. VERIFIED CUSTOMER
Michael was very helpful and courteous, appreciated his assistance very much
1/18/2025
Kazumitsu T. VERIFIED CUSTOMER
Thank you!
1/18/2025
Madhusudhan Reddy. VERIFIED CUSTOMER
Jacob james very good in receiving and listening. Very much satisfied with his hospitality.
Thank you
1/18/2025
Judi F. VERIFIED CUSTOMER
Arbenz is always so helpful, efficient, and professional.
1/18/2025
William W. VERIFIED CUSTOMER
Nathaniel went above and beyond to find the parts needed and to have the service completed within our tight window of tome. We are very satisfied with the service provided.
1/18/2025
Paul S. VERIFIED CUSTOMER
Always great service.
1/18/2025
Kathleen C. VERIFIED CUSTOMER
Great service. Sincerely appreciated. Thank you!
1/18/2025
Cha L. VERIFIED CUSTOMER
When booking my appointment, I was not made aware of the diagnostic cost. Also, after my appointment I sent a reply to my service rep and he never responded. Poor customer service. Would not recommend this Honda dealership to friends and family.
1/18/2025
Mark F. VERIFIED CUSTOMER
We can always rely on Brandon to take care of us!
1/18/2025
Steve W. VERIFIED CUSTOMER
Brandon is an excellent service advisor!!!
1/17/2025
William R. VERIFIED CUSTOMER
Nathaniel is a very good example of a gifted employee who makes it easy to understand your procedures and prices.
1/17/2025
Scott V. VERIFIED CUSTOMER
Service Advisor Brandon Son True Professionalism ???? Spot On Helpful Without No Doubt ?????
1/17/2025
Tony B. VERIFIED CUSTOMER
Morales was all of these: Late, rude, disrespectful to me (in front of other advisors and customers)) and when the car was delivered 30 minutes late covered in soap not a single apology was given