Michael Fernandez was awesome. Very courteous, professional and helpful.
1/1/2025
Jeremy R. VERIFIED CUSTOMER
Brandon Som is great to work with. He is knowledgeable, helpful and is a great asset to your team. Thank you to technician Victor **** for taking good care of my 1997 Civic. The customer waiting area is comfortable and I like that nice music is played in the waiting area. I prefer to listen to it rather than the TV.
12/31/2024
Trevor G. VERIFIED CUSTOMER
The service was performed efficiently professionally and curtiously... Thank you
12/31/2024
Gil T. VERIFIED CUSTOMER
Nothing more to say but very satisfied with the service
12/31/2024
Esther R. VERIFIED CUSTOMER
Very satisfied and I appreciate your service, thank you very much
12/31/2024
Pamela G. VERIFIED CUSTOMER
As always at norm reeves Honda service, I was always kept updated on progress of my service and treated very well.
12/31/2024
Dheeraj M. VERIFIED CUSTOMER
Jacob listened to the issues with my car and provided best possible service options. My car was having transmission issues for which Jacob provided budget friendly options. I highly recommend of the services at Honda.
12/31/2024
Nyle S. VERIFIED CUSTOMER
Jacob, took care of us very well and did his job very professionally. We give Jacob (five stars ??????????) for his excellences. This is why we love going to Norm Reeves Honda of Irvine.
Best, Nyle and Connie Schafhauser
12/31/2024
Natalie T. VERIFIED CUSTOMER
Mayhieu was an excellent representative who helped me with my car very thoroughly and communicated great. I really appreciated how efficient and detail-oriented he was. Thank you, Mayhieu, for bringing my car back to the way it was!
12/30/2024
Poojan S. VERIFIED CUSTOMER
Jacob was very professional and helpful. Appreciate it.
12/30/2024
Golnar M. VERIFIED CUSTOMER
This place sadly is the closest Honda dealership to my house and with all the respect, the worse customer service. Received my car in a dusty dirty condition after 6 hours, and considering that I was told my car will be ready in 2 hrs. No communications, no giving updates. Just a horrible experience. I had issue with this place in the past and the management called me apologized and requested to remove my feedback. But the whole point of feedback is for improvement purposes not just to be worry about the dealership customer service score.
12/30/2024
Azucena Q. VERIFIED CUSTOMER
Brandon is the best one it’s always kind and helpful. Thank you so much.
12/30/2024
Alicia A. VERIFIED CUSTOMER
Efficient, timely and professional.
12/30/2024
Md Shamim. VERIFIED CUSTOMER
I went to honda to make sure i will be fine for a out of state travel. They checked everything and confirmed that the car is good to go. Next day on the travel, the car was stuck out of nowhere with engine light on. What a service I had!
12/30/2024
Zengjing W. VERIFIED CUSTOMER
The rear view camera part is too expensive, $700! I can buy the part from another dealer around $400! I don’t trust your service anymore!
12/29/2024
Joanne T. VERIFIED CUSTOMER
Good service
12/29/2024
Greg R. VERIFIED CUSTOMER
Mike was awesome and tge visit was seamless like previous, thanks
12/29/2024
Denise T. VERIFIED CUSTOMER
luis was very attentive and got me in and out of there within the hour despite being busy. he was professional and informative, great job luis!
12/29/2024
Martha T. VERIFIED CUSTOMER
The service was very good!
12/29/2024
Derek B. VERIFIED CUSTOMER
Fast friendly service. More dealerships should emulate this type of service. I really appreciate the communication and the speed of service.