Armando provided good customer service. Very charismatic, thank you !
8/22/2021
Chevelle E. VERIFIED CUSTOMER
I brought my son’s vehicle in today because his tire pressure light came on.
I arrived to the Honda in Irvine right before closing. I met with service advisor Mitchell Akers and explained to him that my son needed his car ready for college on Monday and I needed him to get all the tires checked. He advised me they were just about closing and the technician was leaving soon. He knew there was no other time I could get it checked so he made arrangements with the manager and ran to the mechanic to have him wait so he can attend to me. Right from the get go he was very friendly and attentive and very professional! Please commend him for providing me with outstanding service today! I am a regular customer I get both of my Honda Accords serviced there.
Thank you!
Chevelle E
8/22/2021
John B. VERIFIED CUSTOMER
Everything was perfect.
8/21/2021
Lena S. VERIFIED CUSTOMER
The service I received was the finest and why I continue to return to your service center. Kevin deserves a raise, a genuine gentleman!
8/21/2021
Marygrace C. VERIFIED CUSTOMER
Kevin and his Team provided excellent and professional service, As I approach my 80 th birthday, I am forgetting things. I forgot that my appointment was Friday,
August 27 th and showed up today Friday August 20th. I even had the time incorrect. I was astounded because I retired from Loyola Marymount University at age 70 and my brain usually functions very well. Kevin sensed my frustration and immediately rescued me and fit me in to his busier than usual Friday schedule. Then he went above and beyond getting me an Uber both ways because I explained that we had a neighborhood funeral yesterday and I was having trouble arranging rides today. Usually I am the one providing rides for everyone but today was an exception. My car was ready early enough for me to load and deliver the folding tables for tonight’s Post Funeral Dinner Celebration…Another benefit of owning a Honda CRV!
8/21/2021
Gregg Z. VERIFIED CUSTOMER
My CRV continues to have electronic issues that no one seems to know how to fix. 3 times is not a charm. This coming Monday I’m going start a Lemon Law case on my 5 month old 2021 CRV!
8/21/2021
Kathleen R. VERIFIED CUSTOMER
Aren't and his fellow coworkers were AMAZING! I am so happy with the way they were fast, efficient, and overall super friendly. Everyone at the shop was attentive and simply on it. Thank you so much for your fantastic service.
8/21/2021
Yuan Y. VERIFIED CUSTOMER
Mitchell doing a fantastic job and thumb up to him!
8/21/2021
Lisa A. VERIFIED CUSTOMER
Mark was very thorough and made sure I understood what my vehicle needed and my options.
8/21/2021
Levan S. VERIFIED CUSTOMER
Matt did an excellent job keeping me informed a on the results of my car. Also love the use of Lyft as the shuttle service
8/21/2021
Paul O. VERIFIED CUSTOMER
Mitch was great!
8/20/2021
Ali A. VERIFIED CUSTOMER
Excellent care
8/20/2021
Khan R. VERIFIED CUSTOMER
Excellent service !
Thank you, Mark .
8/20/2021
Thomas . VERIFIED CUSTOMER
Thank you. Service here was professional and courteous.
8/20/2021
Elizabeth H. VERIFIED CUSTOMER
Nathan was great. Reliable and knowledgeable!! New waiting is an improvement.
8/20/2021
Paul E. VERIFIED CUSTOMER
He was on point, very pleasant person to work with.
8/19/2021
Deborah M. VERIFIED CUSTOMER
Friendly...helpful....
8/19/2021
Roy C. VERIFIED CUSTOMER
He did a great job!
8/19/2021
Jonathan R. VERIFIED CUSTOMER
Matthew Garrett was completely professional, Thorough and attentive, he completed all my requests and needs for the automotive servicing and expedited the process efficiently.
8/19/2021
Muhammed T. VERIFIED CUSTOMER
We went to the service shop because there was a noise behind the vehicle. the noise still continues