Kevin Meacham provided excellent customer service!! He is professional, knowledgeable, and friendly. He is very good about letting you know the status of your car and making sure everything is completed and well taken care of!!
8/5/2021
Felix V. VERIFIED CUSTOMER
It’s so nice to work with Kevin. He’s been a familiar face at Norm
Reeves over the years and does such great customer service explaining what’s needed. Thank you!
8/5/2021
Maureen D. VERIFIED CUSTOMER
The service is excellent. I'm always kept appraised of any additional service needs.
8/5/2021
Joe P. VERIFIED CUSTOMER
Kevin continues to provide excellent customer service. Is very thorough in communicating everything prior and after the service. He’s personal, professional, and very trustworthy. Does a great job!!!
8/5/2021
Katherine M. VERIFIED CUSTOMER
Your staff is always so helpful and pleasant!!!!
8/4/2021
Jeff W. VERIFIED CUSTOMER
Hello,
Kevin did an outstanding job yesterday. He was very nice and let me know they would check the whole vehicle and not just the battery. He also let me know that I need to get new tire and to bring my other Honda in for an oil change. I hope you guys have a great day!
Thanks
8/4/2021
Jon L. VERIFIED CUSTOMER
I drive a bit out of my way to get my service done at your shop. I appreciate the good work... And the staff!
8/4/2021
Colin K. VERIFIED CUSTOMER
Thank you.
8/4/2021
Jie D. VERIFIED CUSTOMER
Quick and good quality
8/4/2021
Mehdi A. VERIFIED CUSTOMER
Mitch is the best!
8/4/2021
Brett R. VERIFIED CUSTOMER
Mitch was great!
8/4/2021
Mardy Y. VERIFIED CUSTOMER
Excellent customer service
8/4/2021
Kaci G. VERIFIED CUSTOMER
Arbenz was wonderful!
8/4/2021
Phyllis L. VERIFIED CUSTOMER
Terrific service advisor. Provided an accurate and thorough estimate, checked on our extended warranty for one repair which was covered ???? And, had a trade in appraisal done keeping me informed all the time even on his day off. What a great asset for your dealership!
8/3/2021
Wenjie C. VERIFIED CUSTOMER
GOOD?
8/3/2021
Michelle T. VERIFIED CUSTOMER
Kevin and his team are amazing, honest, and responsive. I appreciate his professionalism.
8/3/2021
Danielle V. VERIFIED CUSTOMER
I brought my Honda in because my A/C was broken. I had taken it in before and I assumed it was that same issue as before and would be covered by the extended warranty. However, today i learnt that it was a different issue. That itself I can’t control and I understand that the people that helped me today had no control of that either. I just felt that even though it wasn’t part of the extended warranty I still feel I shouldn’t be charged for the diagnostic. it would have been nice to have been accommodated especially since this has inconvenienced me in the past. If it weren’t for the premise that the condenser could have been the issue, I wouldn’t have taken it to the dealership mainly because I could have my friends who are mechanics do it for a lot cheaper and buy the part my self. Instead of for $1829.00. I thought Honda would be more understanding seeing as how I’ve been inconvenienced in the past and am a loyal customer and never been delinquent always pay my bills. If somebody could look into this and help me get refunded for the $89 diagnostic as well as for the rental car today that would be awesome and I’d be forever grateful. Thank you so much it will be nice to speak with somebody
8/3/2021
Steven W. VERIFIED CUSTOMER
Kevin always takes care of me. Great guy, great service.
8/3/2021
Brandon F. VERIFIED CUSTOMER
I can always trust Kevin and will always trust my car to him! He is the best!
8/3/2021
Miguel O. VERIFIED CUSTOMER
Mark Farrugia was great. He was explained everything thoroughly and promptly and the service on my car was faster than what they promised.