Nate provided excellent service and kept us up to date during the entire process.
7/20/2021
Lina V. VERIFIED CUSTOMER
WAS A GOOD SERVICE
7/20/2021
Randall C. VERIFIED CUSTOMER
I did not notice until I left but the technician working on my vehicle forgot some of the valve stem caps for my tires. I have previously had issue with one of my oil changes at norm reeves result in my lower engine cover fall off on the freeway because it was unsecured by another technician which costed me ~$200 at a local shop to repair. Overall, I had a problem with the technicians but not the sales representatives.
7/19/2021
Sharon T. VERIFIED CUSTOMER
Good customer service, it’s really appreciated!
7/19/2021
Nga N. VERIFIED CUSTOMER
The service advisor Kevin was excellent. I appreciate his diligence and his efforts in continuously keeping me updated on the service status. His professionalism is impressive (better than BMW and Lexus) and think his great work should be recognized and rewarded and made as an example of what great service should be. Great employees like Kevin are rare and I hope Honda management gives Kevin the recognition that he deserves.
7/18/2021
Thomas L. VERIFIED CUSTOMER
Great customer service. Very polite
7/18/2021
Chin L. VERIFIED CUSTOMER
very pleasant to work with you always, and Mark’s GREAT!
thank you.
lee
7/18/2021
Chanda S. VERIFIED CUSTOMER
Mark Farrugia displayed utmost professionalism and expertly answered all questions I had for him. I was shown the newest waiting area and comfortable waited for my service to be complete. His service was excellent.
7/18/2021
Kristina K. VERIFIED CUSTOMER
He was so nice!
7/18/2021
Anice K. VERIFIED CUSTOMER
Mark was great
7/18/2021
Andy L. VERIFIED CUSTOMER
Everything was done and explained
7/17/2021
Cyr O. VERIFIED CUSTOMER
Norm Reeves. Thank you for your great service. Mitchell gave me excellent service & was also very respectful. This is why i always return.
Cyr. Oca
7/17/2021
Ted C. VERIFIED CUSTOMER
Matthew was great, very friendly and was able to answer my questions as well as explained what the service was that I needed.
7/17/2021
Shahnaz H. VERIFIED CUSTOMER
Your service was good and I don’t have any questions, thanks
7/17/2021
Bernice G. VERIFIED CUSTOMER
Dominick Dillon is an outstanding service guy. He answered all of my concerns and questions - an active listener! And had a great demeanor and manners which mean a lot to an elder.
Thank you for providing excellent service. Your team is valued and appreciated.
Bernice G
7/17/2021
Vadim E. VERIFIED CUSTOMER
Matt was very helpful and on top of everything I needed! Thank you for making my experience at your service area smooth!
7/17/2021
Suzanne . VERIFIED CUSTOMER
Wonderful experience. Kevin is a superstar! I can trust him to help me keep my car in top shape!
7/17/2021
Mikelyn H. VERIFIED CUSTOMER
Dominick Dillon was a wonderful service advisor. He will be missed.
7/17/2021
Mattea P. VERIFIED CUSTOMER
Dominick was able to get my car serviced faster than estimated. He was able to get both my regular maintenance work done as well as replace the recall car part.