Quick and painless as always. I live 28 miles away, but the way that I was treated when I purchased my vehicle from Norm Reeves Honda Irvine, and how I have been treated since my purchase, I don’t mind taking the trip to be treated right. I have many Honda service departments closer to my residence...I choose to make the drive because Norm Reeves Irvine treats me right. You have my business and will continue to have my business because of it. Thank you!
5/11/2021
Sheryl B. VERIFIED CUSTOMER
Excellent Customer Service and All was Easy and Pleasant ????
5/11/2021
Mario S. VERIFIED CUSTOMER
Arbenz from the moment he greeted me to the moment he told me my car was ready, was professional. He is a great person and I’m glad he helped me with my service. He was able to get my car back to me sooner then I expected and my car is doing great.
5/11/2021
Sam L. VERIFIED CUSTOMER
He was very professional. Kept his word on the timeline of the service.
5/11/2021
Eva C. VERIFIED CUSTOMER
I am very happy to say Mark Farrugia was very professional and courteous. I was helped right away and he made sure I was attended to accurately and efficiently. The maintenance on my vehicle was done properly and I feel secure to drive knowing the mechanics are well trained and educated in every way. Thank you Mark you and your team are the greatest!
5/11/2021
Wayne H. VERIFIED CUSTOMER
Dominick is efficient, friendly, and professional. He is an excellent employee and people like me can trust that kind of service.
5/11/2021
Gilbert VERIFIED CUSTOMER
Mitch was outstanding.
5/10/2021
Kimberly K. VERIFIED CUSTOMER
Mark was professional and had great communication skills in addressing all my car needs.
5/10/2021
Jessica O. VERIFIED CUSTOMER
Matthew was great. Was very efficient at explaining the service that was being done on my vehicle. Made the experience fast and easy. Thank you Matthew!
5/10/2021
Mahtab R. VERIFIED CUSTOMER
Mark is polite, helpful, and knowledgeable. He is great. Thank you
5/10/2021
Aaron A. VERIFIED CUSTOMER
Great service!
5/9/2021
Evangeline U. VERIFIED CUSTOMER
Anton was courteous and Kevin has always been great- making sure that my needs are being met.
5/9/2021
Alejandro D. VERIFIED CUSTOMER
Mitchell was very helpful and gave great customer service
5/9/2021
Emmanuel G. VERIFIED CUSTOMER
My experience with service was excellent! My service advisor Omar was great he explain to thoroughly what was to be done and he made sure I got good quality and only the necessary service I needed which I appreciated so much !
5/9/2021
Nelly H. VERIFIED CUSTOMER
Matthew went out of his way to help me
5/9/2021
Miriam A. VERIFIED CUSTOMER
Dominique and the manager Kevin have always provided great customer service I’ve been servicing my car since I bought the car 3 years ago and they have always met my expectations
5/9/2021
Leonel S. VERIFIED CUSTOMER
Excellent service
5/9/2021
Manolito S. VERIFIED CUSTOMER
He is very attentive to customer
5/9/2021
Mark Y. VERIFIED CUSTOMER
I always appreciate having Kevin is my service advisor, he’s been helping me for many years now since I’ve had my Honda pilot and I find him to be sincere and honest and always with my best interest in mind.