Explained service completely and very professional
5/2/2021
Elias E. VERIFIED CUSTOMER
good job matt
5/2/2021
Andrew C. VERIFIED CUSTOMER
All went well.
5/2/2021
Grace S. VERIFIED CUSTOMER
Bagnol is very good service adviser. He goes out his ways to solve problem in difficult situation.
5/2/2021
Fawzia S. VERIFIED CUSTOMER
Excellent customer service. Keep it up.
5/2/2021
Lan H. VERIFIED CUSTOMER
Dominick Dillon did great with keeping me updated on the status of my service despite it was 2 hours longer then we excepted with numerous recalls. Very happy with his attentiveness and communication.
5/2/2021
Francisco R. VERIFIED CUSTOMER
The representative that helped me out was not helpful at all. In fact, I was turned away and told my car could not be serviced because I did not have the proper paperwork to prove I had a valid warranty on my vehicle. Not only that, but I was completely unsatisfied and unhappy with the representative's attitude towards me. Totally bad experience overall.
5/1/2021
Cathleen M. VERIFIED CUSTOMER
Excellent customer service provided by Nate! A+
5/1/2021
Wally K. VERIFIED CUSTOMER
Great customer service. Mark went above and beyond our expectations. He is a great representative for Honda.
5/1/2021
Anthony D. VERIFIED CUSTOMER
Nathan was great! Asked me questions about my day, experience in the waiting room, etc. He also was very informative about how long it would take to do the service, and kept me updated throughout the process. A+
5/1/2021
Samuel C. VERIFIED CUSTOMER
I had an excellent experience he is very nice and courteous
5/1/2021
Setareh F. VERIFIED CUSTOMER
Nate did great job and very nice customer service!
5/1/2021
Alejandro C. VERIFIED CUSTOMER
Thank you
5/1/2021
Wessam I. VERIFIED CUSTOMER
He was very good, but the idea of charging me for a diagnostic although I have an extended warranty with zero deductible is beyond ridiculous. I need some one to call me to figure this thing out.
Wess Ibrahim ****-****-xxxx
5/1/2021
Karen K. VERIFIED CUSTOMER
Mitchell was great, very thorough with a great attitude and customer service. I love this Honda service dept and my Odyssey! Always efficient and helpful service! Thank you!
5/1/2021
Joyce P. VERIFIED CUSTOMER
Thank you for the fast and professional service.
5/1/2021
Jennie S. VERIFIED CUSTOMER
Kevin was great. But I didn’t know I was going to spend the afternoon with you guys. I was in a long line at 1 did that mean that about 7 of us had 1 o’clock appointments.
5/1/2021
Ted C. VERIFIED CUSTOMER
Speedy repair
5/1/2021
Bradley R. VERIFIED CUSTOMER
Listened to my needs and took care of of the alarm issues with our car
5/1/2021
Jason P. VERIFIED CUSTOMER
Nate was very professional and clear in communicating what service was being performed on my vehicle. I’ll be back to continue servicing for my Honda Odyssey at Norm Reeves Honda in Irvine.