Matthew Garrett delivered exceptional customer service. He is professional, courteous, and knowledgeable. He explains service needs and work completed in a clear and thorough manner that cultivates trust. He is definitely an asset to Honda’s service team.
4/25/2021
Flodita B. VERIFIED CUSTOMER
Thank you ???? for always providing great customer service. Great job service team.
4/25/2021
Thrissawan S. VERIFIED CUSTOMER
Very nice and helpful , made service very easy.
4/25/2021
Beatriz F. VERIFIED CUSTOMER
Great service!
4/25/2021
Xiomara J. VERIFIED CUSTOMER
Nathan was very helpful and had great customer service skills.
4/25/2021
Dean K. VERIFIED CUSTOMER
Dominick was excellent, professional, and courteous. I would not hesitate to recommend him to my friends.
4/25/2021
Agustin Z. VERIFIED CUSTOMER
He was very professional and very helpful during the whole process! He was very transparent about the costs of the services and made sure to notify us of any problems or changes that there were after the estimated cost. We really enjoyed his service and the quality Honda gives to their clients! We will continue to come back! Thank you Mitch! Have a great day.
4/24/2021
Steven C. VERIFIED CUSTOMER
Courteous and helpful
4/24/2021
Vijay R. VERIFIED CUSTOMER
Omar was very helpful and courteous and took care of things perfectly. Follow up and updates were timely also. Great job Omar thank you.
4/24/2021
Bonnie A. VERIFIED CUSTOMER
Mark was great. Complete explanation on the repair needed. Explained to my satisfaction.
4/24/2021
Barbara T. VERIFIED CUSTOMER
Very good service. Omar was great!
4/24/2021
Khaleel M. VERIFIED CUSTOMER
Dominic is very polite and professional. I’m
Happy to work with him.
4/24/2021
Stephanie A. VERIFIED CUSTOMER
Clear communication. Hoping issue is now resolved. Thanks
4/24/2021
Steven H. VERIFIED CUSTOMER
Kevin is excellent and I am glad that he is my point of contact for all my service needs. He is very professional, courteous and helpful. I give Kevin the highest ranking of satisfaction. Thank you.
4/24/2021
Cecilia T. VERIFIED CUSTOMER
Mathew was courteous. He explained things to me in a non-patronizing manner.
I felt that I could trust him.
4/24/2021
Jack W. VERIFIED CUSTOMER
I have always been happy with the service here.
4/24/2021
Solange P. VERIFIED CUSTOMER
Matthew was so great! He got my car finished ahead of schedule knowing I was waiting and had to get to work. Given the previous issues and damage done to my car by negligent service techs at this location, Matthew calmed my anxiety about leaving my car. He was great to work with.
4/24/2021
Patricia W. VERIFIED CUSTOMER
Great Service. Will ask for him again.
4/24/2021
Ishani C. VERIFIED CUSTOMER
Great.
4/24/2021
Karl S. VERIFIED CUSTOMER
There was no nail in my tire and the diagnosis to replace the tire was not correct. Further the video showing a fake nail and my tire was a lie and misrepresentation of the situation. America Tire Company dismounted my tire after they couldn’t find a leak or the nail. They soaked my tire several times as they were puzzled on what the issue was, easily spending an hour on my car. Further there was no patch or plug. To me, this is fraudulent activity by your company.
What should’ve happened is someone could have told me how to reset tire pressure warning, instead of saying that a special tool was needed to recalibrate my computer.
I’m very disappointed in your service department and I don’t trust them. Sad that you put a bad name to Honda.