My car has been through a lot in the last 10 years that I've had it. There's a lot of dents and scratches and the paint has worn off in many place, and I am always embarrassed to take it in. Kevin and the rest of the team did not make me feel judged for the condition of my car. I came in for the emission recall certificate and an oil change. Upon further inspection, Kevin called to let me know that there were other parts that had to be replaced and went over the pricing with me so that there were no surprises. He also provided as accurate estimated time frame when everything would be completed. When it came time to pay, his quotes were correct. He didn't try to sell me on anything extra, only what needed to be done and I really liked that. The entire team was laid back and easy to talk to. I would definitely bring my car here again for services.
3/28/2021
Alex P. VERIFIED CUSTOMER
Very good
3/28/2021
Paula K. VERIFIED CUSTOMER
All I can say excellent work and service I was very pleased thank you
3/28/2021
Jade Y. VERIFIED CUSTOMER
Mark is very Nice man !
3/28/2021
Jazmyne B. VERIFIED CUSTOMER
Omar was great ! and he helped me with all the questions I had !
3/28/2021
Rowena B. VERIFIED CUSTOMER
Very helpful
3/28/2021
Kristi B. VERIFIED CUSTOMER
Thank you. Omar did a great job explaining everything.
3/28/2021
Robert D. VERIFIED CUSTOMER
Kevin was very professional and helpful.
Great service.
3/28/2021
Lexie C. VERIFIED CUSTOMER
Dominick kept excellent communication through the time they were working on my vehicle.
3/28/2021
Linda D. VERIFIED CUSTOMER
Mark was very helpful with our situation.
3/27/2021
Madjid A. VERIFIED CUSTOMER
Great service and great manners from all the staff, from the time I arrived to drop off my car to the time I picked it up. Thank you very much.
3/27/2021
Emily O. VERIFIED CUSTOMER
Kevin was very helpful and easy going. He focused on my problem very carefully and understand what I need very quickly. He solved my problem with deep consideration. He is my favorite service representative. Thank you again.
Emily
3/27/2021
Jeung Kwon. VERIFIED CUSTOMER
I was grateful to the staff for their very kind and prompt handling of the work.
3/27/2021
John T. VERIFIED CUSTOMER
Kevin explained things really well and was able to get my recall fixed at the same timw.... top notch
3/27/2021
Nicholas B. VERIFIED CUSTOMER
Good service kind and friendly helpful thank you
3/27/2021
Justin G. VERIFIED CUSTOMER
Fast service. Very professional.
3/27/2021
Karen S. VERIFIED CUSTOMER
This was my first experience at Norm Reeves Honda. I am very satisfied with the service provided by Omar and when things did not go right at my first appointment, he made sure that I was taken care of on my second appointment. I will be sure to visit Norm Reeves Honda again when I have another issue with my Honda accord.
3/27/2021
Brooke B. VERIFIED CUSTOMER
Extremely Satisfied. Great customer service. Will return.
3/27/2021
Alexandra P. VERIFIED CUSTOMER
Great customer service, explained everything really well. Very appreciative!