Overall good and helpful service advisor. Only complaint is that tire mounting grease was left on the wheels. Maybe to help expedite process but still when my wife asks what’s wrong with the wheels I had to explain this problem
2/25/2021
Jennifer B. VERIFIED CUSTOMER
From start to finish my experience at Norm Reeves was great!
Nate Bagnol was very helpful, explained in detail everything that need to be done to my car. Kept me informed about the progress. Nate also gave me a rental for two days while my car was begin worked on, that made life easier.
2/25/2021
Taylor T. VERIFIED CUSTOMER
Sevens Anton went above and beyond to ensure I was well informed of the services that were taking place on my car. I advised I was not a car expert and he was able to explain everything at my level with zero judgement and complete respect. He made this entire experience enjoyable.
2/25/2021
Tao Y. VERIFIED CUSTOMER
Omar is excellent!
2/25/2021
John B. VERIFIED CUSTOMER
Dominick went above and beyond expectations. A very pleasant experience.
Thank you for all of your help.
John
2/25/2021
Patricia O. VERIFIED CUSTOMER
Omar was great and answered any questions I had about my service. Amazing customer service too!
2/25/2021
Hirotada T. VERIFIED CUSTOMER
very friendly and kind.
2/25/2021
Jon G. VERIFIED CUSTOMER
Very good, quick service. Matthew was great.
2/25/2021
Isa J. VERIFIED CUSTOMER
Mark went over and above the usual service helping set up my cell phone on the GPS. Thank you Mark. Greatly appreciate what you did.
2/25/2021
Maria V. VERIFIED CUSTOMER
Really liked how fast my car was ready to be picked up . Mark was great notifying me as soon as I could pick it up .
2/25/2021
Larry O. VERIFIED CUSTOMER
Matthew Garrett service advisor is cordial and nice. My car service experience was excellent!
2/25/2021
Than N. VERIFIED CUSTOMER
Thks Matt for your excellent service
2/25/2021
Yongsoo J. VERIFIED CUSTOMER
He kindly explained the vehicle check procedure as well as some possible scenarios that are expected after inspection. He let me know that alarm problem could be fixed with no charge. Service time is also satisfactory, approximate 2 hours. Overall, I was very pleased with the service today.
2/25/2021
Brian M. VERIFIED CUSTOMER
worst service i have ever had. i have been getting my car serviced here regularly for 5 years, and i don’t believe i will be returning after this last experience.
2/25/2021
Mary D. VERIFIED CUSTOMER
Arbenz and Kevin were great! I’m always treated like family and they understand how important this car is for me ... had it over 19 years! Your team is great!!