Mark Farrugia was very patient, attentive, and has high level customer skills. Mark also did an excellent job in communicating and delivered car before estimated time frame. He will be a great candidate to join the management team at the dealership.I was very pleased with my visit at the Irvine Honda dealership and look forward to consider further purchases in the near future.
Great Job!! Norm Reeves Honda - Irvine Auto Center
1/3/2021
Gisela F. VERIFIED CUSTOMER
I call on to make appointment and it was very fast I love it good customer service
1/3/2021
Anthony D. VERIFIED CUSTOMER
Solid and therough service
1/3/2021
Kristina K. VERIFIED CUSTOMER
He was so nice and helpful!
1/3/2021
Skylar H. VERIFIED CUSTOMER
Dominick explained everything well and was great in customer service.
1/3/2021
Jennifer P. VERIFIED CUSTOMER
Mark's communication about our car's service was prompt and thorough. His demeanor was professional and pleasant. We greatly appreciated the excellent service!
1/2/2021
Adrienne E. VERIFIED CUSTOMER
I would be interested in trading in my 2010 Fit if only you could find me a 2020 manual transmission Fit (not orange).
1/1/2021
Karima R. VERIFIED CUSTOMER
Excellent customer service. Very polite and friendly. Made me feel special
1/1/2021
Silvia L. VERIFIED CUSTOMER
Omar made the entire service experience smooth and painless even without an appointment and as busy as they could be during the holiday season. Thank you and great job!
1/1/2021
Christy H. VERIFIED CUSTOMER
Nathan in the Service Center went above and beyond. He was helpful, communicative, and thorough. I will definitely be back for other service needs.
1/1/2021
Edward F. VERIFIED CUSTOMER
Quick and professional.
1/1/2021
Hamid A. VERIFIED CUSTOMER
Great
1/1/2021
Salih B. VERIFIED CUSTOMER
Thank a lot. He is polite and helpful
1/1/2021
Yiana C. VERIFIED CUSTOMER
Excellent communication and bonus for finishing ahead of quoted time!
1/1/2021
Ryan M. VERIFIED CUSTOMER
Kevin is always extremely thorough and cares for his customers. I always know he will be honest and personable as well. I always ask for him when I go in and would trust him with all of my family and friends as well.
1/1/2021
Debra M. VERIFIED CUSTOMER
I was very happy Wyatt was great I had a question and he helped me.
1/1/2021
Veronica G. VERIFIED CUSTOMER
The team members were friendly, professional, and knowledgeable.
1/1/2021
Linda G. VERIFIED CUSTOMER
I still think you could continue to wash the cars after service
1/1/2021
Cassidy L. VERIFIED CUSTOMER
1. I wasn’t notified you’d be keeping my car overnight until I called and asked what was taking so long
2. There’s something wrong with the map you use for Lyft. I had a driver cancel on me and had to walk several blocks down the road to be picked up because the map was not leading to my address.
3. Your associates were not apologetic for either of these things.