I am satisified with the service. The wait was not too long.
11/24/2020
Sadat Z. VERIFIED CUSTOMER
Nathan approach was very comforting after a horrible incident with the car. He approached with concern and kindness. Also returned a call which shows responsibility. In addition he escalated the manner to get support from his leadership. Overall he made the process comfortable.
11/24/2020
Sonia B. VERIFIED CUSTOMER
Wyatt was kind and professional! Service was in a timely manner.
11/24/2020
Robert V. VERIFIED CUSTOMER
Mark is awesome!
11/24/2020
Priscilla P. VERIFIED CUSTOMER
As I mentioned I was really satisfied with my visit & service on my car. I thought I’ll be there for hours but got done faster. Really pleased with Mark he’s very nice & customer friendly. Thank you . Priscilla
11/24/2020
Ivan B. VERIFIED CUSTOMER
Wyatt was extremely professional. He mentioned that he had recently joined Honda from another brand so was still getting familiar with the Honda service processes. He did a great job in his new role.
11/24/2020
Marianne M. VERIFIED CUSTOMER
Omar was wonderful and made our experience very pleasant!
11/24/2020
Elaine S. VERIFIED CUSTOMER
Dominick replaced my tire very quickly. His service was great!
Thank you, Elaine S
11/23/2020
Timothy H. VERIFIED CUSTOMER
Great service
11/22/2020
Zhizhen Z. VERIFIED CUSTOMER
good service
11/22/2020
Daniel D. VERIFIED CUSTOMER
Dominick was great and service was fast!
11/22/2020
Cedes Yvonne. VERIFIED CUSTOMER
Very professional and helpful. Great service
11/22/2020
Lazaro B. VERIFIED CUSTOMER
Mark was friendly and helpful.
11/22/2020
Peter T. VERIFIED CUSTOMER
I was not contacted about the status of my vehicle when it was in the shop for nearly three days. Wyatt said he left voicemails but I did not see any on my iPhone. I called four times to the service department but the ladies who were at the call center could not give me details about any work done. Finally Wyatt called me back and said two parts were on order and I would have to bring my Odyssey back when they came in. I asked when that would be and he could not tell. I had brought the vehicle in for three other recalls a few months ago and requested the rear camera recall at that time but was told to wait for the recall notice. Overall I am not impressed by the service.
11/22/2020
Heidi C. VERIFIED CUSTOMER
Matthew was very helpful and pleasant. He went the extra mile to find a missing FOB in my car. Thank you!
11/22/2020
Sadat Z. VERIFIED CUSTOMER
Nathan was courteous and professional. Hope to work with him in the future. Seems like each time it’s someone different with high turnover. Would be a good idea to keep him and help establish relationships. He’s got the skill set to be successful.
11/22/2020
Rhonda A. VERIFIED CUSTOMER
Good service as usual.
11/22/2020
Miriam M. VERIFIED CUSTOMER
Omar was attentive and informative. Great experience working with him.