I arrived with an appointment checked in employee did not have no idea about KARRs connection and was sending me to other side of the body shop. Also did not know how it functioned
11/22/2020
Antonio V. VERIFIED CUSTOMER
very good and quick service
11/22/2020
Irina M. VERIFIED CUSTOMER
Thank you!
11/21/2020
Kevin N. VERIFIED CUSTOMER
The professionalism was outstanding.
11/21/2020
Carmen T. VERIFIED CUSTOMER
Good service.
11/21/2020
Kristine A. VERIFIED CUSTOMER
I greatly appreciate that Mark expedited my drop-off (sick dog at home). Everything was simple, fast, and pleasant. I especially appreciate the absence of invasive up-sell tactics. That makes the dealership more inviting.
11/21/2020
Lina F. VERIFIED CUSTOMER
Hello
Nate was very helpful from first minute he picked up the phone. Was willing to help. He followed up with phone call update as well. Thank you for hiring great people. Thank you for your quick service and help.
11/21/2020
Linda P. VERIFIED CUSTOMER
Omar was professional and did not push and type of service on me. I appreciated that, it helped build trust. Thanks.
11/21/2020
June D. VERIFIED CUSTOMER
Mark Farrugia~ Was very professional
11/20/2020
Amy M. VERIFIED CUSTOMER
Hello, I was very happy with the maintenance of my vehicle and the service provided by Nate.
My suggestions for improvement are regarding the lack of clean/available seating outdoors. It would make the outdoor waiting experience much more pleasant if there were more seating options.The chair I sat in outside while I waited was very dirty and located in a flower bed. It was difficult to find a place to sit in the shade. It would be nice if there was a tent and clean chairs for people waiting outdoors.
11/20/2020
Mike H. VERIFIED CUSTOMER
I was pleased with Benz attitude
11/20/2020
Mehmet K. VERIFIED CUSTOMER
Thanks
11/20/2020
Trent K. VERIFIED CUSTOMER
Nothing more to add. Great service.
11/20/2020
Robert M. VERIFIED CUSTOMER
Great service from Nathan
11/20/2020
Sandra C. VERIFIED CUSTOMER
Great service. Good work. Much appreciated.
11/20/2020
Beau L. VERIFIED CUSTOMER
Service writer was awesome.
11/20/2020
Nadia K. VERIFIED CUSTOMER
Mark did a fantastic job explaining the situation and provided excellent service! Thank you!
11/20/2020
Paula F. VERIFIED CUSTOMER
Everything went smoothly and everyone was very courteous and polite thank you
11/20/2020
Jonathan R. VERIFIED CUSTOMER
Staff is very friendly and efficient. Thank you. Mark is great!