Matthew was highly professional, polite and personable. He made my experience at Norm Reeves Honda a very good one. He patiently gave me details about my service and was extremely helpful and courteous. He is one of the best service professionals I have encountered at Norm Reeves Honda.
11/11/2020
Armand P. VERIFIED CUSTOMER
Service was fine. I trust that the sensors are finally fixed. When I turned in the CRV for its 1st A-1 service I was told that the cost would be ~1/2 log the normal $120. When my daughter picked up I she was charged the full price.
I will call today about the matter.
11/11/2020
Erin K. VERIFIED CUSTOMER
Mark was friendly and explained everything thoroughly. I was pleased that the issue was covered under warranty and that my car was ready the same day even without an appointment. Always great service with you all.
11/11/2020
Manoj S. VERIFIED CUSTOMER
Nate was great! Thank you
11/11/2020
Majid N. VERIFIED CUSTOMER
Excellent job Thank you!
11/10/2020
Jeff Y. VERIFIED CUSTOMER
Thank you
11/10/2020
Peter N. VERIFIED CUSTOMER
Great service
11/10/2020
Joe M. VERIFIED CUSTOMER
He was polite and helpful.
11/10/2020
Steve H. VERIFIED CUSTOMER
Great job
11/10/2020
Wei S. VERIFIED CUSTOMER
Omar has been very attentive, updating us along the way of long process of fixing the Honda and made an otherwise frustrating experience bearable and better.
11/10/2020
John L. VERIFIED CUSTOMER
Sir Dominick Dillion did great job to text me for follow up status on maintenance, tech’s task as well as keep my head up. He and Tech ensured to keep my vehicle in good shape without any further issue. Keep up great job!
11/10/2020
Lloyd V. VERIFIED CUSTOMER
Dominick has a good customer service! He explained everything needs to be done with my car! 2 thumbs up for Dominick????????????????
11/10/2020
Jan C. VERIFIED CUSTOMER
The service was done in timely fashion. Excellent staff!
11/10/2020
Parvin J. VERIFIED CUSTOMER
Thank you for your good service
11/9/2020
Demetri L. VERIFIED CUSTOMER
Dominic Dillon and his associates provided excellent service in the service department.
My first time there and willl be back
Thank you
Demetri
11/8/2020
Matthew S. VERIFIED CUSTOMER
Arbenz was extremely accommodating, considering I had accidentally made my appointment at another Honda dealership. Thanks.
11/8/2020
Ross H. VERIFIED CUSTOMER
Please don’t text before 9am Pacific Time, especially on a weekend. Thank you