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Real Reviews from VERIFIED CUSTOMERS
Stephen J. VERIFIED CUSTOMER
Great Job Rachel
8/20/2020
Noemi C. VERIFIED CUSTOMER
I have had bad experiences with service here in the past, but looks like Tyler Honda is working hard to turn this around.
8/20/2020
Maria &. VERIFIED CUSTOMER
Time estimate was accurate- work done quickly. Good customer service. Only complaint is that shuttle driver did not wear mask while driving
8/19/2020
Alan A. VERIFIED CUSTOMER
No problems or concerns.
8/19/2020
Kasia L. VERIFIED CUSTOMER
Was told I was not getting charged for something and was charged for it!
8/18/2020

Tyler Honda Auto Repair Service Replied:

“misunderstanding between customer and advisor. issue resolved customer is satisfied.”

Eloy H. VERIFIED CUSTOMER
I’ve never been treated so well! I will not get my vehicles serviced at any other location. Exceptional customer service!!
8/18/2020
Scott P. VERIFIED CUSTOMER
All the staff were pleasant and professional, and I appreciated the service To my vehicle and the price was fair. Not all the staff wore masks, even though almost all the customers did. I thought it was an executive Order for all people in businesses to were masks now. I was surprised and disappointed about this issue. I may not return because of it.
8/17/2020

Tyler Honda Auto Repair Service Replied:

“we are considered an open environment and not required to wear masks unless talking directly to customers in which case we all follow the order. also we have desk shields at every desk.”

Frederick W. VERIFIED CUSTOMER
Friendly - but not mushy. Very efficent. Estimated wait time was precise. Dealt with my warrantty issue knowledgely. Well done.
8/17/2020
Margaret H. VERIFIED CUSTOMER
As punishment for complaining about paying for filters I had to wait an extra 15 minutes for my car. I watched it parked outside and finally went into service department and was told “o it’s ready
8/17/2020

Tyler Honda Auto Repair Service Replied:

“Thats an unfair statement, installing air filters does take some extra time, but also we were extremely busy at that time and you were next up to cashed out. no one is perfect. sorry.”

James D. VERIFIED CUSTOMER
Great service as usual!????
8/13/2020
Marcus M. VERIFIED CUSTOMER
Work done on time as scheduled Thanks.
8/13/2020
Paul D. VERIFIED CUSTOMER
Great place and people.
8/13/2020
Paulo . VERIFIED CUSTOMER
Thanks for the quick and reliable service!
8/13/2020
Brian C. VERIFIED CUSTOMER
Rachel, was professional and timely with the diagnosis of my car. She explained my options and allowed me time to ask questions. Thanks for your service
8/13/2020
**** S. VERIFIED CUSTOMER
Thank you for great service nice clean dealership
8/13/2020
Marion E. VERIFIED CUSTOMER
Nice people
8/12/2020
Judith B. VERIFIED CUSTOMER
Always satisfied with Tyler's service dept. Very dedicated to customer satisfaction
8/12/2020
Claudia P. VERIFIED CUSTOMER
Rachel is very knowledgable & professional in herjob. Nice person too.
8/11/2020
Jenna H. VERIFIED CUSTOMER
I really trust Tyler Honda with my CRV. Because you’re the only ones to ever work on my vehicle. However, I got 3 different quotes on my service. I called in person to confirm a quote I got 2 months ago. Then followed up again to have the quote in writing. Then when I got the call it was almost $100 difference. As a female, I hope to not be taken advantage of.
8/11/2020
Pete P. VERIFIED CUSTOMER
Very efficient - very fast - extremely polite
8/11/2020