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Real Reviews from VERIFIED CUSTOMERS
Fran B. VERIFIED CUSTOMER
Great service. Amazing product. Appreciate competitive pricing
2/12/2020
James/Joanne G. VERIFIED CUSTOMER
They rotated the tires and charged me $25 for it without explicit directions from me. The tire rotation would most likely have been free from the store where my son had purchased his tires. JoAnne Gustafson. PS. Please remove James from this email address. We are divorced.
2/11/2020

Tyler Honda Auto Repair Service Replied:

“Joanne, I looked back at the repair order and it reflects you authorizing the tire rotation along with other additional work needed. There may have been a miscommunication between you and the service adviser. I would ask to bring that to my attention during check out.”

Theresa L. VERIFIED CUSTOMER
Thank you for helping me with my airbag revcall. Very much appreciate not having to drive all the way to Maryville In.
2/11/2020
Maurice P. VERIFIED CUSTOMER
Today's experience was both efficient and quick. Service such as this I have come to expect from Carla.
2/11/2020
James S. VERIFIED CUSTOMER
Great job
2/11/2020
Wayne B. VERIFIED CUSTOMER
Very happy with all Carla’s help. !
2/8/2020
William B. VERIFIED CUSTOMER
Very efficient, courteous, appreciative, and prompt in servicing my Honda.
2/7/2020
Mary J. VERIFIED CUSTOMER
Rides and drives like a new CRV thank you all.
2/6/2020
Jeffery H. VERIFIED CUSTOMER
good job well done thanks Jeffery H
2/5/2020
Robert R. VERIFIED CUSTOMER
Carla was very nice and professional. Very timely service.
2/5/2020
Janie K. VERIFIED CUSTOMER
Carla is always helpful and knowledgeable.
2/4/2020
James A. VERIFIED CUSTOMER
Appreciated the timely work.
2/4/2020
Sandra R. VERIFIED CUSTOMER
Carla helped me with a decision.
1/31/2020
Stephanie J. VERIFIED CUSTOMER
Service employee Carla is ALWAYS professional and friendly!
1/31/2020
Sensational Industries. VERIFIED CUSTOMER
Thanks for the excellent service! Tyler Honda has always exceeded my expectations and continue to do an amazing job at keeping my vehicle in tip top condition. Thanks again.
1/31/2020
Larry M. VERIFIED CUSTOMER
Great service
1/31/2020
John H. VERIFIED CUSTOMER
Carla was very pleasent with me, listened as I explanted my service request and problem. Called me to let me know what needed to be done to get my approval before performing the service.
1/30/2020
Kim O. VERIFIED CUSTOMER
Very nice, polite and helpful
1/28/2020
Emily M. VERIFIED CUSTOMER
I appreciate the try. I took my car in for oil change and came out with a huge list of expensive car repairs. I used to trust this Honda dealer but I feel like the service members are bored and looking for things to do. I feel like it is not professional and in fact- the woman checking me out for my oil change and $100 diagnostic fee yawned loudly. I mean, seriously??? I work hard for my money and this environment which used to be professional and positive feels sad and depressed. One time a few months ago I called and no one was answering and once I finally got thru to the service department the woman said everyone was outside looking at a snapping turtle. I am sorry, but though I have always owned Honda vehicles i will be taking my car elsewhere. Enough people sitting around and looking bored makes me feel very uneasy.
1/28/2020

Tyler Honda Auto Repair Service Replied:

“Emily, I can assure you my service team is not bored and just searching for repairs to do. Our service team prides themselves on providing honest and accurate repairs as needed.”

Brett G. VERIFIED CUSTOMER
Your were professional and the service was was Awsome thank you.
1/25/2020