James was friendly and helpful as always. My service was completed quickly. I am very pleased with the whole experience.
9/17/2020
David H. VERIFIED CUSTOMER
Jay was great to deal with. Thank you.
9/16/2020
KATHY F. VERIFIED CUSTOMER
Jay was very helpful, keep me updated and was really quick to get me in an out with my truck.
9/16/2020
Mark C. VERIFIED CUSTOMER
Customer service was great. Encountered a problem caused by the seat cleaning during detail and it was handled properly and professionally.
9/16/2020
John T. VERIFIED CUSTOMER
Dan always goes the extra mile to make me feel valued and confident in work performed.
9/16/2020
Bradley L. VERIFIED CUSTOMER
As always, Dan did a great job.
9/15/2020
Jenn H. VERIFIED CUSTOMER
James was very patient with me as this was my first visit with this dealership.
9/15/2020
Shirley S. VERIFIED CUSTOMER
Excellent service.
9/15/2020
Robert J. VERIFIED CUSTOMER
Great job
9/15/2020
Bonnie C. VERIFIED CUSTOMER
James is awesome to work with!!! Thank him for everything!
9/15/2020
Jacqueline M. VERIFIED CUSTOMER
My car came in clean. It is always in my garage. It was FILTHY when itwas delivered back to me. Telling me that due to Covid you don’t wash cars anymore. Went to the car wash on my way home.
But James did a great job of keeping me informed of the status of my repair.
9/13/2020
PAUL B. VERIFIED CUSTOMER
Excellent service as usual.
9/13/2020
June B. VERIFIED CUSTOMER
I like working wit Jay. Would have loved a car wash thrown in!
9/13/2020
Gerardo P. VERIFIED CUSTOMER
Return of vehicle was returned without care. Parts from broken sunroof were left in the Arcadia. And children’s chairs were left in the back and not returned back in there place. Just unsatisfactory service. Didn’t make any effort at all.
9/11/2020
Denise G. VERIFIED CUSTOMER
Seth was so helpful and very personable ! He helped my service experience be extremely pleasant ! Seth is a fantastic Representative for your company !
9/11/2020
James S. VERIFIED CUSTOMER
Great guy!
9/11/2020
Kim T. VERIFIED CUSTOMER
The car detailing was fabulous! Looks like new.
9/11/2020
David W. VERIFIED CUSTOMER
Dan goes beyond any expectations I might have for a car service facility. Dan excels in his courtesy and professionalism. I am very pleased with Carlsbad Cadillac.
9/11/2020
Steve D. VERIFIED CUSTOMER
It’s always great working with Jay.
9/11/2020
Jodi W. VERIFIED CUSTOMER
Yes, my experience today was exactly what I had planned for. On time service,
Consideration for my appointment and that fact that I waited at the dealership
And professional communication from Dan.
Thank you!