Is a wash ad vacuum usually included? It’s a nice touch
7/23/2020
Brent S. VERIFIED CUSTOMER
James is very professional and courteous, thanks for the great service!
7/23/2020
Brad E. VERIFIED CUSTOMER
Jay was super helpful and patient helping me deal with my Denali and the extended warranty people. He was great! Thanks for your help!
7/22/2020
Brian H. VERIFIED CUSTOMER
The website was easier to use than the last time. Great job James.
7/22/2020
Barry B. VERIFIED CUSTOMER
I have appreciated the service I have received over the last ten years.
Barry B
7/22/2020
Debbie P. VERIFIED CUSTOMER
Always great!
7/22/2020
Nicole S. VERIFIED CUSTOMER
Super helpful, definitely helped me understand what repairs were needed versus recommended. Definitely coming back
7/21/2020
Heather T. VERIFIED CUSTOMER
Always a pleasure working with James!
7/21/2020
Claudia M. VERIFIED CUSTOMER
A/c diagnostic machine was broken thus the testing of my failing a/c could not be completed. They had my car for 4 hours. I have approximately 30,000 miles on my car and this is the second time the a/c is acting up. And of course my warranty had run out.
I sense that the service staff is overwhelmed. It’s hard to get eye contact From them or a welcoming hello. This Is happening while the other visible staff seem to have no work. I love my car but but don’t feel the service experience is a good one.
7/21/2020
Elaine C. VERIFIED CUSTOMER
Dan Erickson delivers an excellent service experience to me and all of his GM customers!!! He is always accommodating when my car has a service need! He is on top of what is needed to repair my car and he works hard to make sure my car is serviced promptly and correctly!!! He is super!!!????????????
Elaine
7/21/2020
Eric M. VERIFIED CUSTOMER
Customer service was not the best . I’ve been to multiple Cadillac dealerships throughout the US and this one needs a little bit of work . No communication on costs as I spent additional dollars for investigation work on my car, when I was there just for an oil change and to perform 3-point inspection . Arrived at 9:30am for oil change and didn’t get feedback until 3:30pm .
I like this dealership , but thinking that I might take it somewhere else from now on.
7/21/2020
Jerry L. VERIFIED CUSTOMER
Dan always does a good job for me.
7/21/2020
Rick S. VERIFIED CUSTOMER
None.
7/21/2020
Doug K. VERIFIED CUSTOMER
Jay is always so great to work with. He's very knowledgeable and very responsive
7/18/2020
Betty D. VERIFIED CUSTOMER
Very satisfied with service.
7/18/2020
Pat H. VERIFIED CUSTOMER
James Shriver is great! He delivers a high level of service
7/18/2020
Ronald F. VERIFIED CUSTOMER
Perfect experience. Job well done and timely. And thanks for being safe.
7/18/2020
Patrick L. VERIFIED CUSTOMER
Jay was great. Had to bring it in with out an appointment. Jay got me out before the weekend.
7/18/2020
John R. VERIFIED CUSTOMER
Dan was professional and communicated well. Everything got done on schedule.