Jay did a great job of communicating the status of my repair. He was very objective, helpful, and most of all professional. I look forward to continued business with the dealership.
2/1/2020
Eleni B. VERIFIED CUSTOMER
Excellent
2/1/2020
Jon R. VERIFIED CUSTOMER
Service was awful! Took an entire week, 7 days, to change a headlamp.
2/1/2020
Vladimir M. VERIFIED CUSTOMER
Dan is the best! Thank you!!!
1/31/2020
Edwin S. VERIFIED CUSTOMER
Jay greeted us when we got there. We arrived early for our appointment and he took our vehicle right in.He gave us his number and offered us a ride to and from the mall.He kept us informed on the progress.We called him about a ride back to the dealership and it was done quickly. The work was done sooner than he had estimated and my vehicle was washed. Jay explained all the work that was done and was very professional and personal in the way he conducted himself with us.
1/31/2020
Jeffrey G. VERIFIED CUSTOMER
Mr. Shriver has always provided excellent service. I look forward to my next visit.
1/31/2020
Ella L. VERIFIED CUSTOMER
I’m not satisfied with Dan’s service. He is not very friendly, he did not explained the details after work was done. I would not like to work with Dan in the future
1/31/2020
Thomas J. VERIFIED CUSTOMER
Customer Service courtesy:
To recognize customer as they walk in the door and say
“Hello, and we’ll be with you shortly”
1/31/2020
Robin F. VERIFIED CUSTOMER
Keep up the Awesome Work!
1/31/2020
Enzo M. VERIFIED CUSTOMER
James always does a great job. Always happy to see him when my truck needs service
1/31/2020
Dennis H. VERIFIED CUSTOMER
Professional and well done
1/31/2020
Matthew G. VERIFIED CUSTOMER
Professional employees, timely service and fair pricing
1/31/2020
Glenn M. VERIFIED CUSTOMER
My wife and i have been working with Dan for the past year and a half... Dan has been very helpful and a true professional.
1/31/2020
Lewis L. VERIFIED CUSTOMER
Your team has NOT fixed the problem after 3 attempts. I've a 4th appointment for 2/5. I'm requesting a NEW Cue Infotainment system as a remedy. These issues make it hard to speak well of Cadillac or tolerate such poor quality products.
1/30/2020
Mark S. VERIFIED CUSTOMER
Dan went above and beyond our expectations by working with the extended warranty insurance company, finding the complete set of mechanical issues that needed repair and getting us a great deal on new tires, all while keeping us comfortable for a few days with a quality rental car. Thanks, Dan! Great job.
1/30/2020
Peter M. VERIFIED CUSTOMER
Jay has always treated me and represented Horn GMC Buick to the highest level of professionalism. The latest issue was handled to my complete satisfaction.
1/30/2020
Donna H. VERIFIED CUSTOMER
Jay Lind was amazing!
1/29/2020
Janice C. VERIFIED CUSTOMER
As nice as your staff is, I picked your dealership since I was new in town. However it took far too long for GM to provide the parts.