Jay was incredibly informative and pleasure to work with. He was knowledgeable and took care of me right away. Great customer service!
10/13/2019
Mario T. VERIFIED CUSTOMER
Very professional and great customer service
10/13/2019
Don F. VERIFIED CUSTOMER
Dan was great
10/13/2019
Nicole S. VERIFIED CUSTOMER
James Shriver is always a pleasure to work with.
10/13/2019
Graydon B. VERIFIED CUSTOMER
Service is always thorough, accurate, and professional. This is exemplified by the fact that the service department is consistently busy.
10/13/2019
Nolan H. VERIFIED CUSTOMER
Dan took great care of me and my vehicle and I trust that he did everything it took to try to get covered under warranty, which just expired 3000 miles ago.
10/13/2019
TOM S. VERIFIED CUSTOMER
Great service. Superior troubleshooting and tremendous customer service.
10/12/2019
Carlos M. VERIFIED CUSTOMER
The Jay-Megan team who went out of their way to provide my daughter, Kyla Conrad, with a great extended service agreement is GREATLY appreciated!
Understanding and considerate, thank you for taking care of Kyla! Peace of mind knowing the Hoehn people care about people.
Best wishes,
Sergeant Major Carlos M
10/12/2019
Kathleen B. VERIFIED CUSTOMER
James is awesome. He also is the service writer for my lady friend Janees Williams.
10/12/2019
Cynthia J. VERIFIED CUSTOMER
The beat...
10/12/2019
Dave C. VERIFIED CUSTOMER
Travis was awesome
10/12/2019
Jeanie K. VERIFIED CUSTOMER
I’m so appreciative of James Shriver; he has consistently and conscientiously gone out of his way to insure quality service that one would expect from a Cadillac service department. Furthermore, all during the more than 18 years since we first met him, I’ve always benefited from James’ t expert, professional advice in servicing the various Cadillacs we have owned over the years. I consider James to be a trusted expert and friend.
10/12/2019
Ted K. VERIFIED CUSTOMER
James is always thorough with my service.
10/12/2019
James R. VERIFIED CUSTOMER
Significant issue with my vehicle was not corrected.
10/11/2019
Jose G. VERIFIED CUSTOMER
Thanks for the Excellent customer service
José
10/11/2019
Carlos M. VERIFIED CUSTOMER
Your team, including Jay, assisted my daughter in her difficulty with getting her GMC a/c repaired. The team really went out of their way to help, and today Jay once again went out of his way to help when I realize he didn’t have to... Thank you very much! First Class Service and Technicians!
10/11/2019
Jeff W. VERIFIED CUSTOMER
Travis is awesome.
10/11/2019
Frank D. VERIFIED CUSTOMER
Thanx to Travis and the service staff and department
Everyone I interfaced with I was completely satisfied.
10/11/2019
Sujit N. VERIFIED CUSTOMER
Dan did a fabulous job with my Vehicle. However, his colleague Jay is extremely rude and dangerous. I was discussing my vehicle with Dan when Jay silently pulled his clients vehicle within 12 inches of me. Rather than apologize for scaring me he drove off. When I confronted him he said he was going slowly - there was no apology or anything. Very disappointed in his level of customer service and he is not properly representing GM. He has been rude on a number of occasions but this one was the limit for me. Customer service should be friendly not hostile.
10/10/2019
Mary A. VERIFIED CUSTOMER
James was very helpful and made the whole process very easy. Loved using Lyft.