Check in was fast and efficient, the waiting room was clean and comfortable the car was clean when the oil change was completed
10/2/2019
Samantha D. VERIFIED CUSTOMER
Very courteous and informative
10/2/2019
Al P. VERIFIED CUSTOMER
Great service
10/2/2019
Mike T. VERIFIED CUSTOMER
Jay was professional and friendly, I initially contacted you online, and the woman that called me (very soon after I inquired) and set the appointment was also pleasant and professional.
10/2/2019
Joyce L. VERIFIED CUSTOMER
The rug at the drivers seat has black grease on it which I did not notice until I was home. I just had the car detailed. The car should have been checked for cleanliness.
The repair job was fine. But yesterday the fan to my air conditioner started sounding extremely loud & vibrating my car. So soon a new problem after getting it serviced.
10/1/2019
Wendy D. VERIFIED CUSTOMER
Jay was professional, courteous and patient.
10/1/2019
Robert S. VERIFIED CUSTOMER
Excellent job
10/1/2019
Marc H. VERIFIED CUSTOMER
Jay is the best. He is always very friendly and helpful every time I come in. Every time I come in for service, I’m always hoping he’ll be there to help me with my truck. He’s the best service advisor I’ve ever dealt with. ????????
9/29/2019
Myrna S. VERIFIED CUSTOMER
Excellent service. Done when promised!
9/29/2019
Adrian R. VERIFIED CUSTOMER
The wait was long ( about 2.5 hrs). James asked me if I had problems with the key getting stuck in the ignition. He said that both the technician and he had hard time removing the key. However, he gave me the key without recommending service or advising the gravity of the possible problem.
In the final report he handed as a receipt was no mention of a light notification on the board ( about servicing the tire pressure monitoring system). I came with the light on ,I had a maintenance check and I left with the light on and no recommendation on it.
Long story short, I had a poor to mediocre experience that just prove me that service at the dealership is probably overrated. I take my other cars to a private shop in San Diego / I have never had an oil change without the technicians going over all the problems they eventually noticed during the service.
And I never left the car shop with a light on on the board.
9/29/2019
Stan R. VERIFIED CUSTOMER
Car running well for the first time. Thanks.
9/29/2019
Dwayne W. VERIFIED CUSTOMER
Great service and prompt
9/29/2019
Joe K. VERIFIED CUSTOMER
We appreciate the service, and have only one chief complaint. We had to call for updates rather than receive the call from the buick service desk. Other than that the service was great.
9/28/2019
Robert D. VERIFIED CUSTOMER
Completely satisfied with Dan Erickson not satisfied with GMC warranty program and I will let them know that
9/28/2019
Lisa M. VERIFIED CUSTOMER
Get job, I’m still hoping the issue is resolved. Only time will tell!
9/28/2019
Bob A. VERIFIED CUSTOMER
Dan Erickson was very helpful working with us regarding mechanical issues with our Acada. He had a real good guess regarding the noises I described to him and the repairs needed. He also provided a loaner car for us to run errands. I Wii go back for any future work.
9/28/2019
Mark M. VERIFIED CUSTOMER
I met Mr Shrixee a couple ever years back. I appreciate his short concise communication and his flexible options he provides to me with different option plans wregarding both service and parts. Thank you for the opportunity to share my experience.
Mark M
9/27/2019
Robin F. VERIFIED CUSTOMER
Keep up the Awesome Customer Service!
9/26/2019
G A. VERIFIED CUSTOMER
Very good
9/26/2019
GERALD S. VERIFIED CUSTOMER
My wife brought her XT5 in for service. She said Dan did a great job.