Dan was super helpful from start to finish. He walked me through all the service actions based on our problems and researched our warranties. He communicated well throughout the process and I felt like I was high priority the entire time of our service. It definitely boosted my confidence in your dealership.
9/13/2019
Alejandro G. VERIFIED CUSTOMER
James was extremely professional and friendly. Service was completed quickly and I was pleasantly surprised to see my vehicle was washed and vacuumed. I will continue to make the drive from temecula to Carlsbad for all future appointments.
9/13/2019
Radovan R. VERIFIED CUSTOMER
Dan's a good service rep
9/12/2019
Eileen R. VERIFIED CUSTOMER
On time I appreciate that!
9/12/2019
Teri W. VERIFIED CUSTOMER
Always a pleasure.
9/11/2019
Joseph G. VERIFIED CUSTOMER
Service was good price fair. Wait time was
Excellent.
9/11/2019
Patrick D. VERIFIED CUSTOMER
I have taken my 2014 SRX in for the same problem for multiple years and still have the same problem with the transmission. I feel the car is still not safe. Please let me know if you want me to to take you on a test drive to show you the problem. I'm still satisfied with Travis communication with being keeping me updated on the status of my car. Please call me to discuss further. I'm going to pick up my car on Monday and see if it has been resolved.
9/8/2019
CHRISTOPHER R. VERIFIED CUSTOMER
James kept me informed with what the Technician found and was able to accommodate what I was experiencing while driving and corrected the issue!
9/7/2019
Miguel O. VERIFIED CUSTOMER
Great service very satisfied with the whole team thank you for having coffee lounge as well
9/7/2019
Patrick G. VERIFIED CUSTOMER
Thank you
9/7/2019
Doris Q. VERIFIED CUSTOMER
Outstanding service, communication, knowledge of possible warranty coverage. Travis Coke is an outstanding employee!
9/7/2019
Nancy B. VERIFIED CUSTOMER
Thank you!
9/7/2019
VILA R. VERIFIED CUSTOMER
Everyone did wonderful job since I stoped car.
Thanks
9/7/2019
RICHARD B. VERIFIED CUSTOMER
James was professional, efficient and courteous!
9/7/2019
Heather V. VERIFIED CUSTOMER
Quick and easy. Good communication.
9/7/2019
FABIOLA M. VERIFIED CUSTOMER
Travis is great service technicians are careless they have scratched out vehicles on numerous occasions.
9/6/2019
JANET M. VERIFIED CUSTOMER
Jim was very efficient and had the car ready in record
Record time.
9/6/2019
HEATHER V. VERIFIED CUSTOMER
It was quick and easy to get my car fixed! Thanks!