Other dealership provides some snacks like small bags of chips in waiting room
Seats in waiting room were completely worn out Leather. Really gross!!
Pretty tacky when your selling new cars over $ 55 plus.
Other dealer is North County GMC big difference.
8/17/2019
Jonathan H. VERIFIED CUSTOMER
As always...I will continue to take my “all time favorite vehicle” to CB GMC! You guys and gals have set up a perfect service center!
You also value your employees because it shows in there attitudes! (The best of the best)
Thank you!
Jonathan H
8/17/2019
Jeff H. VERIFIED CUSTOMER
Took my Cadillac in for rough idle issue. Service advisor was very dismissive of my issue. Said could not help me if there was no code. Told him there was a lot of issues with these on the internet. Said you can’t believe things on the internet picked up car still rough idle. Stopped at Cadillac in Escondido service advisor took the time to talk to me about the issue. Needless to say I will not be back.
8/16/2019
Richard S. VERIFIED CUSTOMER
Dan has always been the most helpful advisor in our lon
8/16/2019
Chungja S. VERIFIED CUSTOMER
Professional and kind .
8/16/2019
Seth J. VERIFIED CUSTOMER
Dan’s great I will definitely be back!
8/16/2019
Therisa C. VERIFIED CUSTOMER
James Shriver is always so pleasant and professional. He always goes the extra mile to assist me in any of my concerns.
8/16/2019
Amy P. VERIFIED CUSTOMER
Super friendly staff, great communication and all around excellent customer service from Jay and team.
8/16/2019
Eric C. VERIFIED CUSTOMER
James was very professional.
8/15/2019
Robin F. VERIFIED CUSTOMER
My service advisor Mr. Dan Erickson is Super Awesome! Keep up the Amazing Work!
8/15/2019
Jonathan H. VERIFIED CUSTOMER
Jay was very knowledgeable...and trusted The feedback from his technicians!
Jay also and most importantly! Watched out for the customer and their best interest when it came to work that rightly was covered under warranty!
Sincerely
Jonathan H
8/15/2019
Christine P. VERIFIED CUSTOMER
Everything went well. I just wish they would have updated me on the reason for the extended wait time. The waiting area is a bit dirty and the aging chairs don’t look nice. Everyone was very nice and professional though.
8/15/2019
Kristine H. VERIFIED CUSTOMER
Communicative and responsive!
8/15/2019
Rafael P. VERIFIED CUSTOMER
Best guy at Service. One of the reasons I take my car there everything I need a service.
8/15/2019
Kevin C. VERIFIED CUSTOMER
Dan does a great job!
8/15/2019
Chase S. VERIFIED CUSTOMER
Great experience both with customer service as well as quality of work being done on my vehicle. I’ll certainly be back for my next service.
8/14/2019
David P. VERIFIED CUSTOMER
Great job, very helpful, good communication and quick turnaround.
8/14/2019
Bernard H. VERIFIED CUSTOMER
Amazing. Best ever. Did you guys train at Trader Joe’s?