Mr Shriver as always took care of my problem, kept me informed of progress and provided alternate transportation promptly.
8/4/2019
Mette R. VERIFIED CUSTOMER
All good.. but my car was very dusty inside! Would liked to have seen it somewhat clean. Everything else was done clear easy to to communicate and fast!!
8/3/2019
Milton D. VERIFIED CUSTOMER
This is one of the best dealerships I've ever had to deal with thank you very much for everything
8/3/2019
Diane R. VERIFIED CUSTOMER
The syncing of the two ignition key fobs was done within one hour of my nonscheduled arrival. Dan was his usual friendly self. Although a $95 labor charge is shocking I expect to remain a dedicated Cadillac fan. Thanks.
8/2/2019
Jasmine Z. VERIFIED CUSTOMER
Travis is awesome!
8/1/2019
Lori M. VERIFIED CUSTOMER
Dan is always great!
8/1/2019
Shirley M. VERIFIED CUSTOMER
Travis Cole is super professional n listens to the customers needs! He has been taking care of our cars for several years n we are very pleased with how efficient Hoen Cadillac operates! Thank you so much!
8/1/2019
Harold F. VERIFIED CUSTOMER
Dan has kept excellent records on our vehicles and keeps me informed about the maintenance requirements.
8/1/2019
Jerry K. VERIFIED CUSTOMER
The price quoted for the repair of my GMC Denali was totally out of line. I will not come back
8/1/2019
Eugene S. VERIFIED CUSTOMER
Jay was great!!!
7/31/2019
Ralph M. VERIFIED CUSTOMER
Awesome
7/31/2019
Wendy H. VERIFIED CUSTOMER
Excellent job thanks
7/31/2019
David G. VERIFIED CUSTOMER
Thanks for your service today
7/31/2019
Adam J. VERIFIED CUSTOMER
Travis ensures to check everything before signing off on my vehicle, which in turn led to him seeing I had zero cost service with the extended warranty, mitigating any payment issues upon the completion of the oil change
7/30/2019
Jack J. VERIFIED CUSTOMER
Very professional and helpful
7/30/2019
Jon M. VERIFIED CUSTOMER
Dan was right on top of it from the beginning and we were very pleased with his service.
7/27/2019
Ren A. VERIFIED CUSTOMER
Professional, chill, and to the point.
Thank you James!
7/27/2019
Jeff Z. VERIFIED CUSTOMER
Dan was top notch and customer service was Great! I will recommend GMC Carlsbad yo anyone. Thank you for the repair. Jeff Z
7/27/2019
Terri C. VERIFIED CUSTOMER
I had made an appointment for 9am, to then get there at 8:45 this morning and have them tell me that i did not have an appointment. To be honest and blunt, the girls who answer the phones for service scheduling, are not very friendly at all or of my help with questions. So i am just not surprised that my appointment was never actually scheduled. My experience with my actual service guy James Shriver was greAt, but leading up to wasnt as pleasant.