The service was satisfying Although I did have to wait
10/11/2019
Daniel R. VERIFIED CUSTOMER
Very helpful and prompt
10/11/2019
Gregory B. VERIFIED CUSTOMER
The service for my vehicle was completed in an efficient and timely manner. Me. Lee was courteous and thorough.
10/10/2019
Alberto R. VERIFIED CUSTOMER
Good guy
10/10/2019
David M. VERIFIED CUSTOMER
Jae worked with us. There will be positive comments on the survey.
10/10/2019
Michael Y. VERIFIED CUSTOMER
He's the best
10/10/2019
Cruz V. VERIFIED CUSTOMER
Thank you. I appreciate your friendly, helpful, and professional service.
10/9/2019
Jessica I. VERIFIED CUSTOMER
my mother and I are extremely upset about the lack of communication your service advisor Tino demonstrated towards us.
We had agreed on getting the Aircondition fixed and the crackling sound resolved. He specifically told us that the air condition was covered by the factory recall and the the “crackling” sound will go away since the issue was the carbon built up.
When we picked up the car, the AC was not fixed and it turns out that the “crackling” sound still remains. We are completely upset that when we picked up the car, nothing was resolved. We were robbed.
The “crackling” sound STILL remains, the AC does NOT work, and apparently there are 3 more issues that the car has.
Tino told us to “google” what the following codes where: Airbag B1493, TMPS C1662, and TMPS C1313.
After googling, it turns out that are issues with the tire pressure monitor and the airbags.
None of these issues were NEVER brought to our attention if my mother and I wouldn’t have brought it up.
10/9/2019
Blanca R. VERIFIED CUSTOMER
Tino, Sonny and Larry were welcoming as always. Thank you Hyundai team!
10/9/2019
Mary M. VERIFIED CUSTOMER
Love Javier at the service desk! He always goes out of his way to be helpful, friendly efficient and KIND
10/9/2019
Marilyn Z. VERIFIED CUSTOMER
Jay is Excellent ????
10/9/2019
Nadine H. VERIFIED CUSTOMER
Jay Jussal is a great advisor who is there for you and your vehicle. He breaks it down word for word on what is needed for service. Great customer service ????
10/9/2019
Efrain P. VERIFIED CUSTOMER
Very satisfied with Joel, he was there at all times when I had questions ..very grateful with his work ethics..
10/8/2019
James F. VERIFIED CUSTOMER
Javer helped me with my 2009 Genesis sedan. I trust his judgment when it comes to cars. He has never steered me wrong in the past.
10/8/2019
Francisco M. VERIFIED CUSTOMER
Very pleased with my used new car! It works great and the service was tremendous! Thank you thank you I will buy from you guys in the future.
10/8/2019
Berenice O. VERIFIED CUSTOMER
Tino attended to my car needs immediately and told me the estimated time as well. He came to the waiting and gave me an update and told me the mechanics were wrapping it up under the estimated time and all the paperwork ready for me to sign.
10/8/2019
Andre R. VERIFIED CUSTOMER
Joel was very knowledgeable and helpful
10/7/2019
Tony T. VERIFIED CUSTOMER
The Service Department and Sake Department treat customers like families