As always, Ernesto keeps me apprised of discoveries while the vehicle is in the hoist and sends list for approval.I get to prioritize what gets added or deferred. Never felt pressed, only imformed.
2/21/2025
Julissa C. VERIFIED CUSTOMER
Great customer service!
Thank you Jesse your the best !!!
2/21/2025
Alexander K. VERIFIED CUSTOMER
The service dept at Norm Reeves Vista is awesome!!! I drive from Downtown San Diego to see Jesse and the team! Exceptional service! Phillip the Service Manager, Jesse, Ernesto, and I’m sorry I forgot the gentleman’s name who checked me in. Everyone was amazing!!!
2/21/2025
Cynthia C. VERIFIED CUSTOMER
Very good Service And the person who attended us was very nice and explained what they were going to do and very caring
2/21/2025
Sonia O. VERIFIED CUSTOMER
Thank you!
2/21/2025
Donald J. VERIFIED CUSTOMER
I will be back tomorrow to talk to tech and desk guy as they told me car did not have a Honda battery and it did.
2/21/2025
Luis R. VERIFIED CUSTOMER
He was quick and kind, he told me everything I needed to know
2/20/2025
Leslie B. VERIFIED CUSTOMER
Ernesto is an asset to your company. He is knowledgeable and friendly.
2/20/2025
Caroline S. VERIFIED CUSTOMER
Courteous, knowledgeable, and work completed quickly.
2/20/2025
Wei Y. VERIFIED CUSTOMER
People are nice ?
Thanks for your service
2/20/2025
Robert G. VERIFIED CUSTOMER
Sal was great. No problems.
2/20/2025
Norman L. VERIFIED CUSTOMER
Ramez was very friendly, Knowledgeable and helpful.
2/20/2025
Linda C. VERIFIED CUSTOMER
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2/20/2025
Livier C. VERIFIED CUSTOMER
I’m thrilled with the exceptional customer service I received from Ernesto today. From the moment he greeted me at my car to check out, I’ve had consistently unpleasant experiences at the Escondido location. However, Ernesto has completely changed my perspective and made me find my new favorite advisor. Well done, Ernesto! You’re truly rocking it at your job!
2/20/2025
Isabel F. VERIFIED CUSTOMER
Jesse is friendly ,has sense of humor . Good service . Thank you !
2/20/2025
Dolores O. VERIFIED CUSTOMER
Everyone at Honda is amazing and has great customer service. I’m so happy I picked Honda.
2/20/2025
Mark L. VERIFIED CUSTOMER
He was very nice, I was treated very well. Thanks
2/20/2025
Santos G. VERIFIED CUSTOMER
Excellent customer service
2/20/2025
Brian J. VERIFIED CUSTOMER
Great customer service. Thank you.
2/20/2025
Diana Y. VERIFIED CUSTOMER
I was able to get my car in and out so quickly! I had a flat tire and per Jesse at my last visit I needed new tires so now was the time and it was seamless and when I picked up Ernesto was the kindest and so attentive to my needs! Thank you guys! ????????