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Real Reviews from VERIFIED CUSTOMERS
Craig C. VERIFIED CUSTOMER
John Beck is Awesome ! Very friendly, Very helpful, and we promise to stay with your Dealership for the life of our car. ???????? Sincerely, Craig & Debbie Crispin
1/31/2025
Marcy O. VERIFIED CUSTOMER
John gave impeccable service. He was professional, thorough, patient with all my questions, and personable. He is an asset to Norm Reeves Honda and I will definitely be back with my future service needs.
1/31/2025
Shawn W. VERIFIED CUSTOMER
Everything went really smooth and the service was performed faster than the quoted time. It was an excellent experience.
1/31/2025
Ben A. VERIFIED CUSTOMER
I was completely satisfied with the staff, accommodations, and professionalism of this establishment. Mr. John Beck provided outstanding customer service building trust and confidence. I will continue to bring all my vehicles for services, I commend and thank your operations.
1/31/2025
Dennis H. VERIFIED CUSTOMER
I received a call at 5:30 pm when they said it would be done close to 4pm and I said I needed to contact my husband to find out if he could give me a ride over and your service guy said he would call me back in 5 minutes. He never called me back so I headed to Honda and arrived at 5:56 and stood there for 20 minutes until someone finally came up to help him and there were 2 clients behind me. Better communication… I have always had great service at Honda but the last couple times here has been below par.
1/31/2025
Manny P. VERIFIED CUSTOMER
Great service! We appreciate Sals help and service with our van
1/31/2025
Miriam M. VERIFIED CUSTOMER
Sal was very attentive and he explain everything very well. He is very knowledgeable of his work and he gave me a couple recommendations that I will definitely take into consideration. Excellent customer service and human being.
1/31/2025
Yelena A. VERIFIED CUSTOMER
Excellent job.
1/31/2025
Maria A. VERIFIED CUSTOMER
Next time please call my car was ready i had to check with someone to check me out.
1/31/2025
Leroy G. VERIFIED CUSTOMER
Every one is friendly and helpful. Jesse also made sure my recall was also completed along with a bolt that came loose around an engine shield. I appreciated that he followed up on the matter. Otherwise, I feel confident my Ridgeline was properly serviced and I look forward to keeping it running well for years to come. Thank you.
1/31/2025
Tim S. VERIFIED CUSTOMER
Jesse was really helpful, professional and personable. It was my first time working with him, and I was really glad I had the opportunity to do so. I’ll keep coming back to Norm Reeves because of great service like that and people like Jesse.
1/31/2025
Angela M. VERIFIED CUSTOMER
It was quite expensive!
1/31/2025
Sylvia M. VERIFIED CUSTOMER
Very helpful and polite thank you ????
1/30/2025
Dorothy M. VERIFIED CUSTOMER
Everyone was very professional to me. I felt cared for. I feel the financial transaction was satisfying. I did not come away feeling cheated or overpriced. It seemed to be a fair deal. The car is in very good running order. The detailing on the car is very good very clean and I’m happy with my purchase. Thank you very much Dorothy M
1/30/2025
Lynda S. VERIFIED CUSTOMER
Good job explaining everything.
1/30/2025
Gisellaa B. VERIFIED CUSTOMER
The service was very excellent and attentive. I feel satisfied with the service they gave me and they helped me with everything that my car had. I appreciate it very much.
1/30/2025
Ralph L. VERIFIED CUSTOMER
Very professional and explained repairs and follow up promptly
1/30/2025
Michael M. VERIFIED CUSTOMER
John was an excellent rep, explained everything and was very helpful. Thank you.
1/30/2025
Richard S. VERIFIED CUSTOMER
John kept me informed throughout the process.
1/29/2025
Julissa R. VERIFIED CUSTOMER
Amazing service! Always helpful
1/29/2025