Ramez was very courteous and explained our options very well. Grateful that Norm Reeves Honda could accommodate us with a flat tire issue on a short notice. Thank you.
12/31/2024
John V. VERIFIED CUSTOMER
Highly efficient operation/customer service. Staff were amicable. Wait time was kept to a minimum. Appreciated a wait area that was comfortable, clean and well maintained.
12/31/2024
Jon S. VERIFIED CUSTOMER
Personnel made our experience EXCELLENT!
12/31/2024
Rick W. VERIFIED CUSTOMER
Ramez mentioned that he was new, approximately two weeks on the job. He was an excellent brand ambassador for your dealership. Professional, efficient, and engaging.
12/31/2024
Karen K. VERIFIED CUSTOMER
I dislike the app you use to tell us the car is ready. It is confusing. I had to go to the desk and ask what was going on. Your service people are too busy to answer my questions.
12/30/2024
Jose C. VERIFIED CUSTOMER
Thank you Jesse!
12/29/2024
James S. VERIFIED CUSTOMER
I cannot say enough about the OUTSTANDING Job John did along with Jessica. John and Jessica went Above and Beyond their duties to deliver the best customer service and care in my case. I can’t believe they did this and went all out for me. Very seldom do you come across individuals who put the customer first. They have one me over with everything they did for me.
The management should know just how valuable these two are in making sure that the (I) customers are taken care of. Job well done…
12/29/2024
Karisa P. VERIFIED CUSTOMER
Fast, efficient, friendly service. Thank you
12/29/2024
Erin B. VERIFIED CUSTOMER
Jessica always goes above and beyond. Clear communication, catching things that I didn’t notice, making sure we use my extended warranty to the fullest extent… even following up on my request to order and use disposable steering wheel covers, so that when my car comes back from being serviced, my steering wheel is not grimy. I’m so grateful for her attention to detail!
12/29/2024
Michel U. VERIFIED CUSTOMER
John was amazing. Best service ever!
12/28/2024
Debbie M. VERIFIED CUSTOMER
The customer service I received today was excellent. All touch points were great and very satisfied with explanation of the work completed .
Thank you,
Debbie M
12/28/2024
Kevin N. VERIFIED CUSTOMER
Jesse and the team there did a great job !
Thank you so much !
12/28/2024
Jeffrey R. VERIFIED CUSTOMER
Your dealership deserves the highest rating in the business, and I'll be happy to give you the positive feedback you deserve.
12/28/2024
Zachary P. VERIFIED CUSTOMER
I’ve been to many auto dealerships and service centers in my life. This visit was, by far, the best experience. Jessica is an absolute rock star assistant manager and helped me through the entire process and even test drove the car with me to make sure the issue was resolved. I am so impressed! Thank you for making sure this was resolved for us!
12/28/2024
Carol W. VERIFIED CUSTOMER
Thank you
12/28/2024
Sharon H. VERIFIED CUSTOMER
Had to wait to check in but my car was ready when it was promissed
12/28/2024
Keith R. VERIFIED CUSTOMER
Jesse your service advisor is always extremely helpful
12/28/2024
Marcos R. VERIFIED CUSTOMER
Jessy was extremely profecional, like a doctor talk to a patient. Definatelly we will come back for mantenence on my vehicle
12/27/2024
Norma M. VERIFIED CUSTOMER
Another great service with Jesse! He is welcoming and helpful! With Jesse its always been a smooth and stress-free experience.