This was my first time at Norm Reeves Honda in Vista. When I pulled in I was treated buy a gentleman who welcomed me.
Ernesto was my service rep & greeted me with a smile , thanked me for trusting them for bringing my vehicle in. He was friendly , notified me of the technicians finding along with the cost, listed to me on other issues I needed taken care of, called me to let me know when my vehicle was ready to pick up. Showed me photos the tech took & called me by name when I returned to pick my vehicle up. Overall great service.
Sau is just the best. I can see how much he loves his job.
12/11/2024
David H. VERIFIED CUSTOMER
Very professional and helped me out very much
12/11/2024
Nelson . VERIFIED CUSTOMER
Thank you for the good and efficient service
12/11/2024
Maria V. VERIFIED CUSTOMER
Thanks
12/11/2024
Stephen S. VERIFIED CUSTOMER
Everything was perfectly handled from start to finish
12/11/2024
Arturo M. VERIFIED CUSTOMER
Exelent service Sal Lua it’s good gay it’s the best…
12/10/2024
Tim D. VERIFIED CUSTOMER
Vanessa was very pleasant and professional.
She exceeded my service experience expectations.
12/10/2024
Jacquelyne D. VERIFIED CUSTOMER
Very pleasant experience. Staff was kind and helpful
12/10/2024
Jacquelyne D. VERIFIED CUSTOMER
Staff was friendly, knowledgeable and helpful. I was updated frequently and my special requests/scheduling needs were worked with.
12/10/2024
Karina M. VERIFIED CUSTOMER
He was super helpful and nice.
12/10/2024
Stan P. VERIFIED CUSTOMER
Honda service team were extremely helpful with getting new key. The service tech coordinate everything stayed late on Saturday night to make sure we were able to get key programmed.
12/9/2024
Martin K. VERIFIED CUSTOMER
I came in needing a three replacement. I did not have an appointment but Jesse got my car in and out in 1 hour! Impressive :)
12/8/2024
Zia R. VERIFIED CUSTOMER
Thank you
12/8/2024
Daniel M. VERIFIED CUSTOMER
They detach my key and now it doesn’t stay in place .
12/8/2024
Lorena A. VERIFIED CUSTOMER
As always, AMAZING service. That’s why we keep coming back & you gained a new customer! My husband used to go to the Carlsbad Acura Service center & switched to you because of my satisfaction ????ALL advisors at your center have been great & have honesty and integrity with all additional recommendations ????
12/8/2024
Louise T. VERIFIED CUSTOMER
Probably the best service I've ever r existed in a car dealer or service center of all my care life term. Customer service is slowly going obsolete and I'm thankful for having someone in your team that has that gift. Thanks for thegood experience. Looking forward buying another Honda from your lot in the future but hopefully not too soon.