Omar was so amazing! He is always so welcoming and kind. He explains everything to me and communicates outstandingly! I will always ask for him to be my technician if/when I need service. I highly recommend him to my family and friends.
1/31/2022
Carol F. VERIFIED CUSTOMER
Omar Atilano facilitated the inspection service performed in my car. Although the problem remained undiagnosed due to limitations on the problem described and inability to duplicate the problem when the car was checked, a 4- hour customer-wait does not justify a 30- minute technician time with my car. Needless to say, customer- wait time although I expect quality work from technicians, is a very long wait to think that I made this appointment and not a walk- in service. Please consider hiring more experienced and efficient technicians. Omar was helpful though.
1/31/2022
Sam T. VERIFIED CUSTOMER
Highly satisfaction
1/31/2022
Huy T. VERIFIED CUSTOMER
He helped with exactly what i needed
1/30/2022
Cher D. VERIFIED CUSTOMER
Jessica is the epitome of customer service. Jessica has always been professional, friendly, courteous, kind, she exemplifies customer service.
It’s always a great experience when I have my vehicle serviced with Norm Reeves Honda in Vista. The intake representative when I dropped my vehicle off was courteous, kind, and respectful.
It’s great for the customer to feel comfortable and most of all having the trust that your vehicle will be well taken care of.
The personal touch is an added bonus!
Warm Regards,
Cher D
1/30/2022
Jordan S. VERIFIED CUSTOMER
Omar has done a great job every time he’s assisted me. But the $1700 quote for a new windshield is kind of crazy you guys should sort that out somehow and make it cheaper Fr
1/30/2022
David R. VERIFIED CUSTOMER
Friendly and knowledgeable.
1/30/2022
Vincent K. VERIFIED CUSTOMER
Good service thanks for being helpful!
1/30/2022
Ryann O. VERIFIED CUSTOMER
Richard is a wonderful person to interact with. I appreciate his professionalism and demeanor. Great service. I had come in 10 minutes late for an oil change appointment. He was gracious and nonjudgmental. Always glad to bring my Honda to the dealership for work. Y’all have never been anything but the best service I’ve experienced.
1/30/2022
Marie T. VERIFIED CUSTOMER
For the service center, I like that you have a wide parking space. I also like the technology you use in doing your services, such as getting my inspection report by text, having pictures to explain stuff that needs to be done.
For Omar, I just feel like he is trustworthy. He gave me the option of resurfacing vs changing my rotors. I’m actually trying to save money to buy a car so I appreciate that he gave me another option.
I’ve been scammed in the past by other car shops outside Honda so Im careful about where to have my services done. If I smell something fishy I won’t come back.
With the service I had at Vista Honda, I will come back for my next services.
Thank you!
1/30/2022
Genevieve S. VERIFIED CUSTOMER
Great service
1/30/2022
Jessica L. VERIFIED CUSTOMER
Top Notch Customer Service As Always!
1/29/2022
Melissa N. VERIFIED CUSTOMER
She was very professional and courteous. Thank you
1/29/2022
Sam T. VERIFIED CUSTOMER
Highly satisfaction
1/29/2022
Marycarmen W. VERIFIED CUSTOMER
Prices and flexibility
1/28/2022
Greg P. VERIFIED CUSTOMER
Richard did a great job under difficult circumstances beyond his control.
1/28/2022
Shashi A. VERIFIED CUSTOMER
Josea provided best service even after Service was closed after 5pm and followed up next day!
1/28/2022
Alex A. VERIFIED CUSTOMER
the service advisor was great as far as the tech they can be a bit more professional and not leave the gooey stuff put in the tires to set it all over my tiires and rims . They did not clean it up. very messy and hard to take out since it dried up.
1/28/2022
Steve P. VERIFIED CUSTOMER
Clear and comprehensive explanations of all the maintenance issues w the car, very good communication about all options to get things done