It took too long. I had to wait one week before I got the vehicle back. A similar situation occurred in May this year when other parts had to be replaced following an “emission systems problem” warning. This was the second such warning. I go to the dealership because I think you will have the parts and be able to diagnose the problem quickly.
11/27/2021
Nicole S. VERIFIED CUSTOMER
Great friendly service , quick too
Thank you
11/27/2021
Sam T. VERIFIED CUSTOMER
Richard did a great job in assisting me. Service completed faster than expected. Very satisfied.
11/27/2021
Scot B. VERIFIED CUSTOMER
I cannot express my appreciation or my thanks to Jessica enough. I trust her 1000% with both of my Honda vehicles and will not take my business to any other Honda Dealer as long as Jessica is at Norm Reeves Vista.
11/27/2021
Sidney S. VERIFIED CUSTOMER
Omar did an excellent job. He was very professional and personable and made sure that everything was addressed properly
11/26/2021
Britany K. VERIFIED CUSTOMER
Very attentive to our needs.
11/26/2021
Alexis V. VERIFIED CUSTOMER
Very nice and friendly service. Also very quick for the job that needed to be done on my vehicle
11/26/2021
Noemi . VERIFIED CUSTOMER
Josué took care of all my concerns and needs. Super efficient and friendly, I appreciate him going out of his way to assist me today.
Thank you!
11/26/2021
Tricia R. VERIFIED CUSTOMER
Very good service and made the visit easy with driving assistance home and back.
11/25/2021
Meesoo L. VERIFIED CUSTOMER
Thank you! It was great service.
11/25/2021
Fernan J. VERIFIED CUSTOMER
Thanks all was very well
11/25/2021
Timothy H. VERIFIED CUSTOMER
Jessica was extremely helpful in getting my service needs done in a timely manner. I appreciated her recommendations for services my vehicle needed and that I was provided a loaner vehicle while all the work was being completed. Having been my first visit to your dealership, I didn’t know what to expect but was completely satisfied with the experience. Thanks, Timothy H
11/24/2021
Tonya E. VERIFIED CUSTOMER
Thanks for scheduling me in during the busy holiday week!
11/24/2021
Shirlanne L. VERIFIED CUSTOMER
Jessica and Ryan were exceptional.
11/24/2021
Ravitej C. VERIFIED CUSTOMER
Thanks for accompanying me into the schedule.
11/24/2021
Betty F. VERIFIED CUSTOMER
It took alot longer then was said and when it was done it took a long time to get help so we could leave
11/24/2021
Sakita G. VERIFIED CUSTOMER
Jessica, has great customer service skills, detail about explaining the service recommendations. No hassle, fun and was a pleasure to work with her. I will come back to see Jessica again.
11/24/2021
Bruce A. VERIFIED CUSTOMER
Everything was great, but I didn’t get a receipt for my payment. I didn’t think of it until I got home.