Thank you Jesse for the excellent service. I'm very appreciative for his work.
12/4/2024
Shishir Kumar. VERIFIED CUSTOMER
Great service
12/4/2024
Adriana M. VERIFIED CUSTOMER
Ernesto Arellano was very attentive, and helped me through out my service. Thank you. Definitely recommend customer service there.
12/4/2024
Yesenia A. VERIFIED CUSTOMER
Ernesto was very helpful. He provided me with amazing service. He was thorough and polite. Will definitely be returning.
12/4/2024
Hilary R. VERIFIED CUSTOMER
Sal was great!
12/4/2024
Frank L. VERIFIED CUSTOMER
Great service
12/4/2024
Carlos D. VERIFIED CUSTOMER
Amazing!!!!!
12/4/2024
Aidan K. VERIFIED CUSTOMER
Jesse was exceptionally helpful and did well to manage the busyness of the large volume.
12/3/2024
Gary S. VERIFIED CUSTOMER
Outstanding service
12/3/2024
Rachel L. VERIFIED CUSTOMER
Super nice and professional
12/3/2024
Michael F. VERIFIED CUSTOMER
Sal Lua was super helpful, professional and sharp even under the midst of a demanding day and tough schedule that day!I really appreciated the effort and commitment to hospitality! Great work!
12/3/2024
Edrick S. VERIFIED CUSTOMER
no call or answer after recieving a txt that my car is ready... your employee also said they are short staff
12/3/2024
Marina B. VERIFIED CUSTOMER
Jesse Herrera was professional and polite. He took the time to listen to my concerns and more so took the time walk to my care so that I could point out exactly what the issue was. I felt heard and understood. I would definitely recommend Jesse to my friends and family.
The young man who greeted me and took my information when I drove up to the service center was organized and I felt confident that that I was getting the help that I needed with my car.
Last but not least the lady that took my call to helped me get my appointment on the same day. She was quick and efficient.
Big thanks to the Honda Team.
12/3/2024
Rainer M. VERIFIED CUSTOMER
A waited a bit longer than I deemed necessary for a service advisor to greet me when I entered the service bay, and then again for my specific service advisor, who I later learned had called in sick. But other than that glitch everything went smoothly and I was very pleased.
12/3/2024
Tiffany K. VERIFIED CUSTOMER
Jesse is always friendly and helpful! It’s very much appreciated
12/2/2024
Jerome P. VERIFIED CUSTOMER
Jesse took care of me as soon as I pulled up to the service lot and called me up as soon as my car is good to go.
12/1/2024
Lucia M. VERIFIED CUSTOMER
Sal was very great throughout this whole process, he explained in detail about the recall situation, how and why it happened.
12/1/2024
Jacquelyn C. VERIFIED CUSTOMER
Sal,
Since I worked for Hoehn Honda, and I remember surveys are a significant metric to the service advisor paycheck, I will give you the highest ratings if/ when I get it. I thought I remembered
that they usually don't survey cars as old as mine though. If they send it I will fill it out. Hopefully that helps.
12/1/2024
Adam M. VERIFIED CUSTOMER
Vanessa was super friendly and accommodating. Give her a raise!
12/1/2024
Emily G. VERIFIED CUSTOMER
Vanessa was great! Thank you so much to the team at Norm Reeves for taking care of my recall.