Norm Reeves Honda Vista Auto Repair Service

Thank you

They said it’d be done in a day, which turned to a week. Said it was one problem, went to pick up the car and now something is wrong. Im assuming they diagnosed it wrong.

Jaryd was kind, listened to my concerns and helped my service get completed quickly.

Omar gave me choices and explained things well. I was also grateful for Enterprise pickup and return. I will continue to bring my car to you and am glad I found you!!!

He was very personable. He made the process smooth and efficient. He makes me want to keep coming back for services.

My 2005 Honda Pilot was brought in with a few extensive service issues that took more time than anticipated; having a vehicle from Enterprise Rentals was a huge help allowing me to continue with my normal day.

So far my car is running great. Ryan was very kind on the phone & answered my questions.

Best service appointment ever !

Omar was very helpful, and pleasant to work with. He educated me on the repairs needed for my vehicle, at that time and quoted pricing for future services that I will need for my Accord within the next few months. I’ve driven Honda’s for many years, but I will never go to another dealer for vehicle purchases or maintenance. Norm Reeves in Vista is THE BEST!!

Nice friendly staff with great sense of humor! Good service but I felt a little like I was being upsold a little bit with the extra transmission flush. Loved the car wash!

Quick and easy job

He was efficient, kind and managed my expectations. Thank you!

Omar was kind enough to assist in lowering the price to replace my ac unit. My needs were met.

Awesome service, thank you!

At the time I dropped off my car for routine maintenance and a recall, I explained to the service advisor that I was planning on taking my van for a few road trips this summer and if I could get the van inspected to make sure nothing else needed extra attention, he mentioned he would have the van get a courtesy inspection and would let me know. When it was time to pick up my car I called to make sure it was ready, the advisor I spoke to said it was ready so I mentioned that I would be having my wife pick up our van and would prefer that if there was any issues that needed to be addressed that we go over them over the phone so she didn’t have to deal with it, he clearly said there were no issues for us to go over or discuss to simply pick up the van. My wife picked up the van and when I got home and reviewed the paperwork from the inspection, it had several items that the mechanic had flagged that required “immediate attention” such as head lights, in cabin filter, battery terminals, engine air filter, battery, rear tires with 3/32nds of tread. While I know some items may not be as urgent as others, tires and a battery would for sure be something that I feel should have been brought to my attention during our call as I had made it clear to him what my plans were for my van and the purpose of the inspection! I normally have taken my van to Hoehn Honda in Carlsbad or Allens Wrench (Honda specialist) in San Marcos as I feel their service has always been top notch but both were unable to fit me in their schedule at the time so I decided to give Norm Reeves Honda a try, after my first and recent visit I regret doing so and will not be going back. Luckily we live in an area where there are other quality Honda dealership and service alternative options.

Great service! Jared is awesome!

Omar was courteous, professional and very welcoming during my experience at Norm Reeves Honda. I will definitely be coming back! Thanks, Omar!

Ryan is awesome! Outstanding technical and customer service all around from everyone at this location. As he promised, my Honda is running as good as new. My car has almost 120,000 miles on it but after this top-notch service, the drive feels like it did when I first bought it. Definitely coming back

Josie is a top notch employee. He's a keeper. Detailed, helpful, and to the point. Keep up the great work! Side note, please offer car wash after service like other dealers

Very professional