Josie was great! Awesome customer service and you can tell that he loves working there. Also very knowledgeable. Thanks for a great experience, Josue!
6/10/2021
Michele T. VERIFIED CUSTOMER
He was nice and polite. Explained everything clearly.
6/10/2021
Ashley . VERIFIED CUSTOMER
Josue presented himself professionally and helped me figure out what was wrong with my car. He made great suggestions and was extremely helpful when it came to making sure my car was safe. He’s definitely educated when it comes to Honda vehicles! I look forward to working with him again.
6/10/2021
Michael W. VERIFIED CUSTOMER
I would wish to be called if the estimate is over 1.5 hours delayed. It took what it took, id have liked some notice. All well but you asked if I was completely satisfied. I liked the Lyft
6/9/2021
Jesus G. VERIFIED CUSTOMER
Excellent service
6/9/2021
Charles P. VERIFIED CUSTOMER
Jaryd Pavlo's customer service was excellent. Information provided to him and I from a technician/mechanic regarding my vehicle was incorrect.
6/9/2021
Alicia S. VERIFIED CUSTOMER
Todo estuvo excelente muchas gracias
6/9/2021
Aida D. VERIFIED CUSTOMER
Very satisfied. Thank you
6/8/2021
Leslie R. VERIFIED CUSTOMER
Vehicle on time
6/8/2021
John L. VERIFIED CUSTOMER
Very efficient service.
6/8/2021
Anthony S. VERIFIED CUSTOMER
Jennifer was friendly and professional. She listened and took the time to make us feel like all of our concerns were heard and understood. Would definitely like to work with her again.
6/7/2021
Betty W. VERIFIED CUSTOMER
Josué was friendly and professional
6/7/2021
Jennifer M. VERIFIED CUSTOMER
Service was professional & forward. I was able to drop my car off, enjoy my day, and come back. Definitely will be coming back for future services.
6/6/2021
Lorraine C. VERIFIED CUSTOMER
Jaryd was very professional and helpful with my service.
6/6/2021
Lizette C. VERIFIED CUSTOMER
Great customer service!
6/6/2021
Scott B. VERIFIED CUSTOMER
Omar was thorough, addressed all of my questions and provided updates on the status of my car. Would absolutely work with Omar again.
6/6/2021
Paul E. VERIFIED CUSTOMER
Very bad experience. I never saw Jaryd personally. My wife dropped my car off as I was working and apparently there was much confusion about my scheduled appt because the greeter could not find my info despite her spelling our last name 3 times with an E. Took quite some time to resolve including multiple calls to my work place. This was after I scheduled online and received text and email confirmation of appt. This was after I called to inquire about the ordered part from my last visit May 12th. Was told part was in stock and offered no excuse for my lack of notification. NO email or text that part had arrived. Asked for a car wash on DOS. Saw car wash on order receipt. Car NOT washed. Finally, when at home opened tailgate and it crushed into my low garage door leaving the first SCRATCH on my new car. Apparently service reset my height setting to service car. I understand they needed to raise the opening of tailgate to service vehicle but totally unnecessary and NEGLIGENT to reset my preset and result in crushing tailgate into garage door. Bought my wife a new Camry 3 years ago and LOVE Toyota Escondido. Already regretting not going with a Rav 4. All of this is in addition to the fact that my "new" 2020 CRV needed a cosmetic repair when I bought it with 7 miles on it...
6/6/2021
Melissa N. VERIFIED CUSTOMER
Good
6/5/2021
Randolph L. VERIFIED CUSTOMER
Thank you for your on-time service and informed me in advance how long the service will take.