Norm Reeves Honda Vista Auto Repair Service

Josie was great! Awesome customer service and you can tell that he loves working there. Also very knowledgeable. Thanks for a great experience, Josue!

He was nice and polite. Explained everything clearly.

Josue presented himself professionally and helped me figure out what was wrong with my car. He made great suggestions and was extremely helpful when it came to making sure my car was safe. He’s definitely educated when it comes to Honda vehicles! I look forward to working with him again.

I would wish to be called if the estimate is over 1.5 hours delayed. It took what it took, id have liked some notice. All well but you asked if I was completely satisfied. I liked the Lyft

Excellent service

Jaryd Pavlo's customer service was excellent. Information provided to him and I from a technician/mechanic regarding my vehicle was incorrect.

Todo estuvo excelente muchas gracias

Very satisfied. Thank you

Vehicle on time

Very efficient service.

Jennifer was friendly and professional. She listened and took the time to make us feel like all of our concerns were heard and understood. Would definitely like to work with her again.

Josué was friendly and professional

Service was professional & forward. I was able to drop my car off, enjoy my day, and come back. Definitely will be coming back for future services.

Jaryd was very professional and helpful with my service.

Great customer service!

Omar was thorough, addressed all of my questions and provided updates on the status of my car. Would absolutely work with Omar again.

Very bad experience. I never saw Jaryd personally. My wife dropped my car off as I was working and apparently there was much confusion about my scheduled appt because the greeter could not find my info despite her spelling our last name 3 times with an E. Took quite some time to resolve including multiple calls to my work place. This was after I scheduled online and received text and email confirmation of appt. This was after I called to inquire about the ordered part from my last visit May 12th. Was told part was in stock and offered no excuse for my lack of notification. NO email or text that part had arrived. Asked for a car wash on DOS. Saw car wash on order receipt. Car NOT washed. Finally, when at home opened tailgate and it crushed into my low garage door leaving the first SCRATCH on my new car. Apparently service reset my height setting to service car. I understand they needed to raise the opening of tailgate to service vehicle but totally unnecessary and NEGLIGENT to reset my preset and result in crushing tailgate into garage door. Bought my wife a new Camry 3 years ago and LOVE Toyota Escondido. Already regretting not going with a Rav 4. All of this is in addition to the fact that my "new" 2020 CRV needed a cosmetic repair when I bought it with 7 miles on it...

Good

Thank you for your on-time service and informed me in advance how long the service will take.

Jennifer was very professional and polite.