Jennifer Ferreira was professional. She explained the work that was going to be done to my car in a manner that I can understand. It was my first time getting my car serviced here. I will definitely come back here because how Jennifer Ferreira took care of my car needs.
5/27/2021
Seon Woo. VERIFIED CUSTOMER
Was good.
5/27/2021
Christina . VERIFIED CUSTOMER
Very polite and took his time to explain everything to us
5/27/2021
Pascual D. VERIFIED CUSTOMER
I'm very pleased with the Service Rep, Omar, however, I feel the repair was not up to par. My AC compressor was replaced but was told the new compressor is defective and therefore a replacement was ordered. When the tech removed the defective compressor to install the replacement, he found metallic shavings in the fluid and suggested the hoses and condenser had to be replaced. I find it odd that he didn't find the metal filings in the fluid when he installed the defective compressor. Meanwhile, I ran the AC although it wasn't blowing out much cool air as I waited for the replacement compressor. Something just doesn't sound right. Not happy at all.
Omar is an excellent service rep. All he could do is relay the message to me from the service shop.
5/26/2021
Caroline H. VERIFIED CUSTOMER
Jaryd was excellent - very helpful! He was informative and not overly pushy.
5/26/2021
Rebecca Palmer. VERIFIED CUSTOMER
Omar was very professional, friendly, and helpful, He stuck to the original price quoted me.
5/26/2021
Cruzita A. VERIFIED CUSTOMER
Your excellent service is appreciated.
5/26/2021
Rebecca R. VERIFIED CUSTOMER
Thank you Jennifer, for the help and wonderful service!
5/26/2021
Andrew P. VERIFIED CUSTOMER
Great job Josue! Thank you.
5/25/2021
Jill R. VERIFIED CUSTOMER
Great
5/25/2021
Isreal A. VERIFIED CUSTOMER
Really good customer service
5/25/2021
Pablo C. VERIFIED CUSTOMER
Awesome service, Jennifer killed it!
5/24/2021
Charles T. VERIFIED CUSTOMER
It was great! Timely!
5/24/2021
Derek B. VERIFIED CUSTOMER
The customer service was great. This is my second visit and both times I was greeted by Jennifer. She made things quick and painless and communicated with me very well. Only issue is with the actual service. I had a general service done that included tire pressure check and inspection. Shortly after leaving the lot, I got an alarm stating my tire pressure was low. I was hoping that it would correct itself on the drive home, but it did not.
5/23/2021
Yvonne . VERIFIED CUSTOMER
Good service
5/23/2021
Patrick P. VERIFIED CUSTOMER
Thanks for your service and answering all my questions. Looking forward to all your help.
5/23/2021
Shannon A. VERIFIED CUSTOMER
Friendly, knowledgeable, helpful, and a job well done overall
5/23/2021
Sharon T. VERIFIED CUSTOMER
I live in Temecula and will always travel to Norm Reeves Vista for my vehicle service. The customer service is great and I always have a good experience.