Jennifer was great! She offered amazing customer service. I will definitely be returning to Honda Vista!!!
4/18/2021
Claudia O. VERIFIED CUSTOMER
Outstanding customer service!
4/17/2021
Donald C. VERIFIED CUSTOMER
Friendly, very timely service. Good experience.
4/17/2021
Irma C. VERIFIED CUSTOMER
Great staff and service
4/16/2021
Marian R. VERIFIED CUSTOMER
Actually I had scheduled an appointment last week and when I brought my car in I was told that there was a three to four hour wait time, so I rescheduled. It would have been more professional to call me prior to my arrival to see if I was willing to wait for three to four hours or reschedule.
I bought my car at the Honda dealership in Escondido and took it there for service until Norm Reeves opened closer to my house. Frankly I much prefer the service I received in Escondido.
4/16/2021
Hector R. VERIFIED CUSTOMER
Great service and finished before time estimated.
4/16/2021
John C. VERIFIED CUSTOMER
Omar was great. But I will never understand why covid prohibited Honda from washing my car ? Your corporation has fallen for the poorest of excuses. You don’t fool me, it saves you time and money not to wash the car so you use a makeup excuse not to provide a service. You’re a bunch of ignorant jerks
4/15/2021
Caroline S. VERIFIED CUSTOMER
I am not sure there is a way to reach a point where we would be satisfied as it was how we were treated by your service team as opposed to the service done. Your team member blamed understaffing and communication problems for the repeated untrue things he said to us. However the pattern of his false statements and how they were linked to shifting costs for our sunroof repair (in the end all we wanted to do was have it closed) point toward him trying to get us to pay for unnecessary services and/or overcharge us for the services already rendered.
4/15/2021
Pete . VERIFIED CUSTOMER
Jaryd was professional, friendly, courteous, prompt and thorough!
4/15/2021
Thomas S. VERIFIED CUSTOMER
I felt well taken care of.
Thanks
4/14/2021
Angel M. VERIFIED CUSTOMER
Everything was fine.
4/14/2021
Cain M. VERIFIED CUSTOMER
Great friendly service and a car wash would of been appreciated.
4/14/2021
Jacob M. VERIFIED CUSTOMER
Omar is a great asset to the dealership
4/14/2021
Karla A. VERIFIED CUSTOMER
Jennifer was professional and efficient and very friendly. I enjoyed working with her.
4/14/2021
Gail O. VERIFIED CUSTOMER
Jennifer was very professional and helpful.
4/14/2021
Luis C. VERIFIED CUSTOMER
I had an appointment for an oil change at 1pm, arrived 30 minutes earlier. Still waiting for over 2 hours for an oil change. My car sat outside completed while I sat and waited & no one came to tell me it was ready. I had to go find someone to find out it was sitting there waiting for me. Then, I was told that there was a nail in my tire if I wanted fixed. Not sure why I wasn’t informed when they found it instead of waiting until it was just sitting there. Very dissatisfied & do not plan to go back.
4/14/2021
Beverly T. VERIFIED CUSTOMER
Jennifer was friendly, helpful, and knowledgeable. Very helpful service writer
4/14/2021
Kristan S. VERIFIED CUSTOMER
Super friendly and professional!!
4/13/2021
Antonio . VERIFIED CUSTOMER
Jaryd pavlo gave me excellent customer service...I had a issue with my tires being rotated..and he took care of the situation very professionally and quickly.
4/13/2021
Aubryhanna A. VERIFIED CUSTOMER
Helped us with actual timing informed that they were busy and kept us up to date with what was happening with our car even though we brought it in without an appointment. And even gave us a reference to who could help us with our exhaust. Working in the service industry its nice to have open honest people. It's cool to be busy it's cooler to be honest about it.