I set up appointment for 9:30 AM. Arrived at 9:40 AM. Was told it would be three hours or more! Spoke with service manager Ryan Perkio, and he expedited the 45 minute programming service. Was able to leave at 10:55 AM. Thank you Ryan for a great job getting this expedited. I would not have made my medical doctors appointment otherwise.
3/25/2021
Susan M. VERIFIED CUSTOMER
I have been having Omar as my service specialist with two different dealerships for many years. He is honest and incredibly helpful. I drive from the state college area to your dealership just to deal with him even though there is a much closer dealership. Cant say enough good things about Omar
3/25/2021
Steve Y. VERIFIED CUSTOMER
Only have one negative comment about today’s visit, my paperwork stated it would be 2 hours and I would get a call once done. My appointment was at 10am and didn’t receive a call until 2:33pm. If they timing could be better for future visits/appointments and stick to the time frame given that would be great. Other than that, everything is good...
3/24/2021
Robert E. VERIFIED CUSTOMER
Fast service great job Jennifer and the team that worked on my suv.
3/24/2021
Thomas G. VERIFIED CUSTOMER
Jayden was great. Very helpful and kept me informed.
3/24/2021
Kathleen . VERIFIED CUSTOMER
Jennifer is a very nice person. She listened to me rattle on with no irritation or impatience and addressed my concerns ivery thoroughly.
With the service department, I am concerned if my tire pressure was checked. One of my tires still looks low. I forgot to ask attention to it
3/24/2021
Andrea D. VERIFIED CUSTOMER
The customer service was great!
3/24/2021
Bryan F. VERIFIED CUSTOMER
The staff I interacted with at the dealership could not have been more professional or polite. From the person who I made the appointment on the phone with, to the mechanics, and the service coordinator, everyone was very helpful. Thank you
3/23/2021
Peggy M. VERIFIED CUSTOMER
Jennifer is great!!!
3/23/2021
Cheryl M. VERIFIED CUSTOMER
Done fast and friendly staff
3/23/2021
Emilio A. VERIFIED CUSTOMER
Very efficient. Excellent service.
3/23/2021
Stephen N. VERIFIED CUSTOMER
Jennifer was professional and friendly made my experience there painless and quick
3/23/2021
Sandeep M. VERIFIED CUSTOMER
By honoring your commitments both verbally as well as on paper. I was provided both in a written as well as verbally over the phone the quote that my service work would be discounted by 10%, but at the time of the payment, only portion of the services were credited and a bunch of excuses provided to ensure the word wasn’t honored.
Just very dissatisfied with the quality of customer service for a reputed service provider.
3/22/2021
Eric C. VERIFIED CUSTOMER
Jennifer has been absolutely fantastic to work with. I’ve been trying to get my issues resolved for over a month. I’ve been bounced a little back and forth. When I ended up with Jennifer, she was very apologetic about the situation and did everything she could to help me. To understand the issues, the prompt customer service, great communication, and overall friendly demeanor. I know that when I book any future appointments, I’ll be specifically requesting Jennifer.
3/22/2021
Rose . VERIFIED CUSTOMER
I did not have contact with Ryan
3/21/2021
Aron H. VERIFIED CUSTOMER
Great service.
3/21/2021
Christina A. VERIFIED CUSTOMER
She was very kind & courteous with my first time being there, very helpful, thank you very much Jennifer.