Jaryd was very courteous, helpful and honest. As a widow, I appreciate not being taken advantage of. Excellent service!
3/7/2021
Lorenzo P. VERIFIED CUSTOMER
Omar is the epitome of a Honda service representative & a stellar performer! Kudos to Omar & thanks again for all his assistance in getting my CRV back on the road in my families daily travels!
3/7/2021
Patrick . VERIFIED CUSTOMER
They did everything necessary more quickly than estimated. Car works fine.
3/6/2021
Camden H. VERIFIED CUSTOMER
Jennifer was especially helpful
3/6/2021
Clinton R. VERIFIED CUSTOMER
I used the online scheduling tool to make my oil change appointment and was surprised to see I got within 20 min of my requested time even though I booked less than 24 hours out.. Great service tool.
I was interested in a trailer hitch and Jennifer helped provide a quote. I asked if it was the regular 2” receiver or the 1-1/4” like I had on my explorer and she did not know. She called parts and they did not have an immediate answer. I was leary at the price and asked if she could do a discount on the parts price. And I was told a 10% discount could be applied to the parts. I checked out with another service clerk and did not check to see if the parts were discounted. At home I realized they were not and checking the internet it seemed Honda advertised the hitch at $416 where I paid $462. I love the hitch and how cleanly the Honda part is hidden by the rear bumper. I found many options for hitches between $200 and $300 online. Glad to help the dealer where I bought my van, so if anything can be done to reduce the parts and apply the discount now that I am home it would be greatly appreciated.
3/6/2021
Michael B. VERIFIED CUSTOMER
Beyond excellent service! Omar is the best. Far better service than the dealer in Carlsbad. Thanks.
3/6/2021
Shishir B. VERIFIED CUSTOMER
Job well done as always.
3/6/2021
Angeles H. VERIFIED CUSTOMER
Excelente thank you
3/5/2021
Katrina M. VERIFIED CUSTOMER
Great Service!
3/5/2021
Stephanie R. VERIFIED CUSTOMER
Omar was excellent and had great customer service!
One item that was not his fault I highly recommend you putting signs on the opposite side of the drive through canopy to drop your car off. The GPS takes you to the back of the place and it does not clarify where to pull up.
3/5/2021
Shay J. VERIFIED CUSTOMER
Yes they paid for my Enterprise rent a car. Plus the deductible.
That was over the top. I really appreciated what Hoehn Honda did for me.
Jaryd was great too. Put up with my crap.
I really appreciate this.
Thank you!
Shay B Jones
3/4/21
3/5/2021
Kurt M. VERIFIED CUSTOMER
Omar is a fantastic person. He is very knowledgeable and made me feel like I was an important Team Honda member.
3/5/2021
Michele H. VERIFIED CUSTOMER
She was very personable and professional.
3/5/2021
Janet A. VERIFIED CUSTOMER
Jaryd is awesome! He explains everything, meets the turnaround time and is quick and efficient with getting you in and out! Very personable and professional.
3/5/2021
Coral B. VERIFIED CUSTOMER
Thank you
3/5/2021
Aleta D. VERIFIED CUSTOMER
Customer care was excellent.
3/5/2021
Marilyn L. VERIFIED CUSTOMER
Jaryd was friendly & very helpful from start to finish. I also liked that he asked me if I had any question about what was done to my car. Keep up the great work.
3/4/2021
Jim Q. VERIFIED CUSTOMER
Omar took great care of us... thankyou! Jim Ouimet 2014 Odysee 135000 miles.