Jennifer and Ryan were amazing! Always quick, efficient and friendly which makes bringing my car for maintenance here painless! Thank you Norm Reeves Vista for such an amazing team! Love you guys!!
2/13/2021
Quy Van. VERIFIED CUSTOMER
Great job
2/13/2021
Jill R. VERIFIED CUSTOMER
Great service
2/13/2021
Colleen G. VERIFIED CUSTOMER
Thank you very much. I love thrm and job well done.
Colleen G
2/13/2021
Jimmy H. VERIFIED CUSTOMER
Everyone was very friendly helpful and respectful.
2/12/2021
Liba . VERIFIED CUSTOMER
I was so impressed with Jennifer that I sent an email directly to her supervisor praising her customer care
2/12/2021
Maritza V. VERIFIED CUSTOMER
Great customer service, explained everything very well and had a good personality !
2/12/2021
Karen B. VERIFIED CUSTOMER
Jaryd was very nice and helpful.
2/12/2021
Linda R. VERIFIED CUSTOMER
he was very helpful, made sure I didn't miss another appoint I had....
2/12/2021
Sarah P. VERIFIED CUSTOMER
Omar was very helpful, super nice and knowledgeable!
2/12/2021
Karen . VERIFIED CUSTOMER
JARYD was a really nice guy. Not like other dealers service writer's.
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2/12/2021
Lam D. VERIFIED CUSTOMER
Friendly service.
2/11/2021
Ross F. VERIFIED CUSTOMER
Professional service
2/11/2021
Michael B. VERIFIED CUSTOMER
Immediate service. He was waiting for me to arrive. Service completed in less than an hour.
Provided explanation of the repair process.
Courteous and professional. Assisted me with battery replacement in the key. Very Satisfied.
2/11/2021
Kathy E. VERIFIED CUSTOMER
I appreciate the care that Omar takes. Watching the different employees approach their customers was interesting. Omar was courteous & professional, I saw a different employee poke his head around the wall & say 'all ready' then walk away (there were 3 different people waiting ????? The 3 of us just looked at each other.
Omar took the time to check prices & importance of needed/wanted repairs and helped me to prioritize them.
Friendly, professional, courteous = Omar.
2/11/2021
Vincent B. VERIFIED CUSTOMER
Great Service and assistance
2/11/2021
James G. VERIFIED CUSTOMER
Omar was a pleasure to work with. Great customer service. Went over any questions I had. Thank You for a job well done.
2/10/2021
Randy S. VERIFIED CUSTOMER
Jennifer is very professional and honest. I called to make an appointment with someone which I don't remember his name but named off a lot of things that I need to be done. Which I already have done with another shop. But wanted to see if I still would be recommend to do those services. Jennifer had your place inspect my car and was pleased with the outcome. She has great customer service and is honest with you. Great employee! I used to go to Hohen Honda in Carlsbad but after being at your location and dealing with Jennifer I will be coming there! Thank for having a great employee! The only concern I have is that there were technicians coming in and out without a mask and salesman wearing their mask below their chin or off their ear. I had my mom meet me there so she can look at some new cars while mine was getting serviced. But she didn't feel that it was a safe environment for her indoors. Regardless of what we personally feel or thoughts on the matter customers need to feel safe. I work in retail and deal with that crap everyday! But please praise Jennifer for her great customer service! As someone in management we don't praise our people enough when we should.
2/10/2021
Alyssa C. VERIFIED CUSTOMER
Super helpful!! And having the Lyft was so helpful and convenient so I could work at home while I waited. Thank you!
2/10/2021
Juan H. VERIFIED CUSTOMER
Omar Atilano was very helpful and he made me feel welcome. He went above and beyond to assist me with my issue. Thank you so much Omar.