Jennifer is amazing at keeping me informed of the progress with my van repair. She is professional, very personable and knowledgeable. I plan to keep coming back to Norms Reeves Honda in Vista for my service. I have also worked with Omar and he also is very nice to work with and professional when he has helped me with my service.
12/12/2020
Richard . VERIFIED CUSTOMER
Very nice experience working with Jared. He answered all my questions and kept me informed.
12/12/2020
Jennifer L. VERIFIED CUSTOMER
Omar Atilano is a fantastic service rep in the service department. He made sure I’m car was taken care of and made sure everything was inspected. I drove over 30 mins to the dealership because of his great customer service.
12/12/2020
Karl A. VERIFIED CUSTOMER
Jennifer's was patient and comprehensive when we brought the car in. She was careful be sure I had a way to get home. Then when we had to communicate via voicemails a few times, once again she kept the messaging efficient and effective. Very positive experience. Thank you.
12/12/2020
Delone M. VERIFIED CUSTOMER
Wow! I have never been more proud to be a Honda vehicle owner than I am now after the service Omar Atilano provided. Omar provided detailed answers to all of my questions, followed up with me on the status of my vehicle in a timely manner, and displayed a level of courtesy and professionalism greater than any vehicle service I have received to date. I will be coming back to Norm Reeves Honda for all of my vehicle needs. Thank you so much Omar!
12/11/2020
Daniel S. VERIFIED CUSTOMER
Great job all around
12/11/2020
Rachael . VERIFIED CUSTOMER
Fast, easy & friendly service!
12/11/2020
Tamara K. VERIFIED CUSTOMER
He took great care of me and made sure I had everything I needed
12/11/2020
Courtney D. VERIFIED CUSTOMER
Very kind and helpful
12/11/2020
Inocencia S. VERIFIED CUSTOMER
Excelente trabajo gracias por su servicio muy amable los hasistente gracias buen día
12/10/2020
Diane P. VERIFIED CUSTOMER
There was one small thing. When I arrived, I had to ask for the oil special that was going on right now. I only knew about it because I had called earlier in the day. I felt a little swindled but maybe he didn't know about the oil change special. Other than that it was fine. Thank you.
12/10/2020
Corina L. VERIFIED CUSTOMER
Customer service person very nice and answered all my questions
12/10/2020
Wendy B. VERIFIED CUSTOMER
Friendly, helpful, Great customer service.
12/10/2020
Karl K. VERIFIED CUSTOMER
Thankful it was done properly and outcome I was able to make it to work without any problems.
12/10/2020
Juan M. VERIFIED CUSTOMER
Jaryd was super cool and super helpful definitely coming back soon !!
12/9/2020
Eliana M. VERIFIED CUSTOMER
Jaryd is a true professional and met all our needs. This is the second time he takes care of my vehicle needs and I will definitely come back.
12/9/2020
Pam O. VERIFIED CUSTOMER
Worked with Jessica for my last 3 service visits. She’s wonderful.
12/9/2020
Allan R. VERIFIED CUSTOMER
Jennifer was a delight and communicated clearly to me what work needed to be done still on my vehicle. She found a coupon for my oil change, and saved me some money on my service, which I greatly appreciate.
12/9/2020
Kim . VERIFIED CUSTOMER
I had my car serviced yesterday morning and picked it up from the service department around 1:30. At 4:45 I went to Frazier Farms grocery store. At 5:00 my car would not start. The battery was dead. I had to call for roadside assistance and wait for an hour. When the technician assessed my battery, the meter indicated the battery was dead. This was as very disturbing news since my car had just been serviced a few hours earlier.