Jennifer Ferreira was excellent. Professional, very nice and answered all questions I had promptly. The best service department associate I've ever dealt with at Norm Reeves.
11/25/2020
Kim C. VERIFIED CUSTOMER
Excellent experience, I’m pleased beyond measure.
11/25/2020
Mark J. VERIFIED CUSTOMER
Excellent service
11/25/2020
Chavela . VERIFIED CUSTOMER
Good customer service-was well informed if my car needed any fixing
11/25/2020
Aaron T. VERIFIED CUSTOMER
The service done on the vehicle was in an efficient and a professional manner which o throughly enjoyed. The service duration was suppose to be 1 hr 30 min; however, only took 30 minutes in reality which threw me off, but I appreciate still. I would come back in the future to get service for my car.
11/24/2020
Emily T. VERIFIED CUSTOMER
Ms. Ferriera was the perfect example of professional and courteous service. I had to take my car in for a recall replacement and she went above and beyond to get my car returned to me in the shortest amount if time possible. I could tell she was diligently working on my case to provide me with the best possible service. She outlined all other work that needed to be performed on my car and gave me wonderful resources to help make an informed decision. Her exceptional and professional service made a ghastly chore turn into a delightfully pleasant experience, the kind of experience that will make me request to work with her by name the next time I come in. Thank you Jessica!
11/24/2020
Diane S. VERIFIED CUSTOMER
Omar was very professional yet personable. Bummed had to pay for extra services but I felt he was honest in his assessment.
Bummer no coffee or carwash offered due to COVID-19 :(
11/24/2020
Kimberly W. VERIFIED CUSTOMER
From Greeting to Signing my Service Fee Everything was EXCELLENT.
Thank You
Kim Whitney
11/24/2020
Brennan O. VERIFIED CUSTOMER
I had a super easy in and out experience. Jennifer was not present at the time of my arrival, so another gentleman helped me get set up, and even called Jennifer to confirm the specifications. When my vehicle was ready for retrieval, she had arrived and it was a very short exchange and I was ready to leave. Timely, professional service at Norm Reeves Honda as usual!
11/24/2020
Brady . VERIFIED CUSTOMER
Omar had helped me in previous service and also this time. He has provided nothing but the best. Amazing person who truly cares about those who come in requiring service for their car. He has a 15 years of amazing service resin on his desk and I don't think that does him enough justice. It is never easy to deal with customers and to do it for that long and still care is truly a gift.