Sal is great! He provided clear and detailed information information detour vehicle. Service was completed on time and the vehicle was ready for pickup when we arrived to pick it up.
11/15/2024
Suzanne R. VERIFIED CUSTOMER
I was completely satisfied with Phillip Rosales. John Beck was new and was challenged by my issue. Diagnosis was flawed and it took Phillip to straighten the issue after a week of back and forth challenging issues. In the end I’m satisfied how Phillip and I came to an agreement . For more feedback I can always be reached via cell at ****-****-xxxx. Aavo Reinfeldt
11/14/2024
Jose R. VERIFIED CUSTOMER
The problem wasn’t fixed due to it being worked on before and I guess my policy did not cover this repair
11/14/2024
Jim A. VERIFIED CUSTOMER
Sal was very engaging, knowledgeable and professional. It was a pleasure using the Norm Reeves Honda Service Center.
11/14/2024
Lynne J. VERIFIED CUSTOMER
Beyond expectations
11/14/2024
Ray S. VERIFIED CUSTOMER
Ernesto was very thorough and kept us updated of progress regularly.
11/14/2024
William B. VERIFIED CUSTOMER
Very helpful service staff. Repairs completed and seems to have fixed the issue. Thanks
11/14/2024
Ryan A. VERIFIED CUSTOMER
Ernesto Arellano was a pleasure to work with. He was very professional, friendly, and offered great, clear communication. I was very pleased with his service and the service performed at Norm Reeves Honda. Thank you!
11/14/2024
Chad S. VERIFIED CUSTOMER
Ernesto is the Best in service. Realistic with his time to get things done as well as communicating.
11/13/2024
Teena C. VERIFIED CUSTOMER
Sal provided great service and care. He went the extra mile to make sure myself and my vehicle were taken care of completely He went above and beyond to care about his customer. You don’t find that kind of service nowadays
11/13/2024
Marie W. VERIFIED CUSTOMER
Ernesto did a great job.
11/13/2024
Cynthia A. VERIFIED CUSTOMER
Vanessa has one of the best customer service ive ever seen, 7 am and was extremely kind and sweet !
11/13/2024
Steven B. VERIFIED CUSTOMER
John is always enthusiastic when dealing with me. He's very helpful and informative. He explains everything to me which I like. He's always great.
11/13/2024
Colleen B. VERIFIED CUSTOMER
Excellent Service! Thank you.
11/13/2024
Linda K. VERIFIED CUSTOMER
I felt that Sal advised me appropriately
11/13/2024
Lawrance B. VERIFIED CUSTOMER
Perfect
11/13/2024
Jane P. VERIFIED CUSTOMER
Sal did an amazing job listening to my concerns. He was very polite and service oriented. Great employee!
11/13/2024
Isaak A. VERIFIED CUSTOMER
Good
11/13/2024
Patrick O. VERIFIED CUSTOMER
Norm Reeves Vista Honda service lead for ‘21 CRV’s routine maintenance replete with a follow-up shop visit went efficiently and smoothly. Bottom line: professionals all! I credit Ernesto, the service lead, with my vehicle’s solid performance. Customer’s satisfaction and more importantly my confidence in the vehicular service for my CRV. Thank you!
11/12/2024
Suzanne S. VERIFIED CUSTOMER
Ernesto was extremely polite, professional and courteous, he took the time explain everything to me in detail, he kept me informed every step of the way and kindly arranged for a ride back to the dealership to pick up my vehicle. I greatly appreciated his excellent customer service!