Jesse is killing it. Very knowledgeable and straightforward and overall a super friendly dude who knows how to treat a customer right.
11/7/2024
Maria T. VERIFIED CUSTOMER
always is nice to go there always fixed my car
and explained clearly everything i can understand
offer me a ride called me when my car is ready
i really like the service thanks so much
11/7/2024
Jairo A. VERIFIED CUSTOMER
I always fine Sal Lua a good man to be assisted by, he is always able to answer some of my questions and help me out the best way possible.
11/6/2024
Rachel M. VERIFIED CUSTOMER
Service advisor John Beck was great.
11/6/2024
James G. VERIFIED CUSTOMER
Vanessa Alvares was very cordial as she evaluated my vehicles needs while not trying to sell me services I did not require. In other words there was no pressure while she efficiently surveyed my situation. She backed that up by quickly providing a ride to & from my home. She made me comfortable with her representation of your dealership. Give her my thanks.
11/6/2024
Tina W. VERIFIED CUSTOMER
John was wonderful! He was very kind and personable and was thorough & detailed in his explanation. It was our first service visit and we will definitely be back!
11/6/2024
Nonie C. VERIFIED CUSTOMER
Did not receive after summary
11/6/2024
Melvin W. VERIFIED CUSTOMER
Sal Lua stayed late to wait for me to arrive in my Lyft ride. He made sure I received my car on the same day after extensive maintenance work and repairs were done. I really appreciate getting my car back on the same day.
11/6/2024
Manny P. VERIFIED CUSTOMER
I’m glad to know that Sal and the service team understood my concerns and did not giv w any hassle for a double check. It did take longer than I had expected but it was worth the peace of mind for me!! Thank you
11/6/2024
Shanna F. VERIFIED CUSTOMER
Upon meeting, John was friendly and informative. He went over the services performed and potential services that needed to be done in the future. He has great customer service.
11/6/2024
Cheryl M. VERIFIED CUSTOMER
My problem was addressed quickly and I was on my way . Sal even gave me his coat to wear because I was cold.
11/6/2024
Rico L. VERIFIED CUSTOMER
Jesse Herrera, Service Advisor helped with my CRV maintenance yesterday. He kept me abreast with the progress & made sure I’m well taken care of. I am returning customer from a couple of years back. I have been using Honda Hoehn in Carlsbad for service. With the outstanding customer service that Jesse provided me I am considering to bring my CRV servicing business back to Norms Reeves Honda Superstore Vista. Thank you Jesse.
11/5/2024
Thomas S. VERIFIED CUSTOMER
Vanessa was a great help
11/5/2024
Thomas C. VERIFIED CUSTOMER
All great
11/5/2024
Karen L. VERIFIED CUSTOMER
All around happy with Sal !
11/5/2024
Scott G. VERIFIED CUSTOMER
Vanessa was helpful and professional. All went well.
11/5/2024
Mary V. VERIFIED CUSTOMER
I am so happy with all your staff. They all are top of the line for customer service as well as qualified. Thank you all so very much.
11/4/2024
Chi Ming. VERIFIED CUSTOMER
John was doing an excellent job. I definitely will come back for service again.
Thank you
11/3/2024
Jessica R. VERIFIED CUSTOMER
John explained and advised us how to avoid the problem I had with my car.