Norm Reeves Honda Vista Auto Repair Service

Friendly and knowledgeable

Great team, customer satisfaction, quick

It was adequate and quick than I expected he showed me what he has done and told me that no mechanicals break down at this time!

John Beck was friendly, knowledgeable and professional. He explained everything in great detail in a way that was easily understandable. He’s an asset to your business.

Quick efficient service with excellent follow thru!

John Beck did an outstanding job. Very friendly and knowledgeable.

Friendly, polite and professional.

Friendly professional service

It took too long. Should not have taken the ENTIRE day ????

It was a HUGE MESS!!! I never expected this from Honda dealership. When I got the car I saw the windshield seems greasy and I was unhappy as I thought the guy who changed the oil touched it with greasy hands. After getting my car I started driving back to home and continuously notice strong oil odor. I thought may be oil is changed it will go away but it started getting worse. I thought I will call you guys tomorrow to ask why this time I am getting smell. I noticed that my my windshield stayed greasy even when I tried to turn wiper on to clean it. I thought my wipers were greasy and oil might be ok it. Affer reaching home I immediately looked at the hood and noticed oil all around on the front and top. I WAS SO UPSET as my car is literally new with only 7487 miles driven. I opened the hood and was utterly surprised that engine oil cap is placed right in front and the guy who changed the oil forgot to put it back. HOW COULD THAT BE FROM HONDA??? Everything inside the hood if covered with oil and I’m not sure if it has damaged the engine as I drove 30miles to my home without engine oil cap. Seems like all the oil has dripped/splashed out while I was driving back from after getting my vehicle serviced from your store. Looking forward to see what you can do to compensate FOR THIS HUGE DAMAGE AND LOSS. I need my car to be fully diagnosed for damages, and completey cleaned including fan/ac vents smelling like burning oil and lastly refilling the oil and filters. I had been a honda customer since years but this is the first time I experienced such a POOR service. i’m a car lover and keeps my car very clean and hardly let it even get a single scratch but never expected HONDA authorized dealership will do such a careless service and incur such a big loss to my vehicle safety and longevity. I have all the pictures taken as a proof. Looking forward to discuss and sort out all the damages through happy path. Thank you.

Thank you Great jod.

I recently had an outstanding experience at Norm Reeves Honda Vista, thanks to Sal Lua! I’ve worked with Sal before, and every time he’s there, I know my 2017 Honda Ridgeline is in the best hands. Sal brings an incredible positive energy, which makes the entire service experience even better. His expertise, attention to detail, and commitment to customer satisfaction truly stand out. He goes above and beyond to ensure I understand every aspect of the service, and I always leave feeling confident that my vehicle is in peak condition. Thank you, Sal, for consistently delivering exceptional service—I can’t recommend him highly enough!

Service rep was excellent

Great service

Thank you, thank you, for all that you did to remedy the noise problem I was having with my minivan!

Excellent customer relations.

Ernesto Great Service Tech Been Driving honda cars 25 Years Best service center in North County thanks Retired 34 Year Veteran Thanks for taking care of us Vets USMC/USAF RETIRED

Ernesto was very helpful, friendly, knowledgeable and the treatment was spectacular. He answered any questions i had.

Jessie was great Didn't like how hernesto handle the problem today. Didnt want to listen to the solution to deescalate the cituation. Manager Philip had to get involved. And he gave me a clear explanation.

Vanessa made every effort to make an upsetting situation tolerable. She is extremely kind and professional.