John well, it was extremely professional as well as very nice
10/4/2024
Kaela U. VERIFIED CUSTOMER
Sal was informative and helpful! He was knowledgeable and showed me all the recommended services for my car and was transparent with prices. Friendly as well.
10/4/2024
Salvador Q. VERIFIED CUSTOMER
Great service and very attractive to my needs. I was mire than satisfied.
10/4/2024
Mark R. VERIFIED CUSTOMER
Jesse Herrera, my service advisor, did a superb job today!
Thank you to the whole team as well. Everybody was in there,
giving their best service for us Honda drivers and customers.
So, service was GrREAT! There was one surprise: the cost of a window replacement. Honda has provided so many safety features, but it is too expensive to replace a windshileld. “This aint my grandpa’s replacement windshield price!” What is one to do?
10/4/2024
Benjamin S. VERIFIED CUSTOMER
Thanks John!
10/4/2024
Pamela-Ann . VERIFIED CUSTOMER
Jesse was great!????????
10/4/2024
Phyllis B. VERIFIED CUSTOMER
Sal was great!
10/4/2024
Robert P. VERIFIED CUSTOMER
Value the Lyft service
10/4/2024
Virginia M. VERIFIED CUSTOMER
Very attuned to the needs of the customer!
10/4/2024
Maria M. VERIFIED CUSTOMER
Your welcome.
10/4/2024
Don W. VERIFIED CUSTOMER
Thanks for providing great service .
Just returned from a big trip and my CRV
Averaged over 33 mpg.???? Honda owner
For life.
10/4/2024
Matthew T. VERIFIED CUSTOMER
Ernesto was extremely professional and helpful. Made my experience seamless and smooth.
10/4/2024
Dennis B. VERIFIED CUSTOMER
Ernesto was professional and very personable. Explained the service being done, my car was ready when promised. When I picked up my car went over the service with me and thanked me. Does an excellent job of making customers feel valued.
10/4/2024
Patricia V. VERIFIED CUSTOMER
None
10/4/2024
Ko C. VERIFIED CUSTOMER
My car broke down due to a transmission issue, and I didn't know what to do. Sal Lua was my contact, and he patiently walked me through the steps I needed to take. He was incredibly kind and knowledgeable. The next day was his day off, and he gave me his phone number, telling me to text or call if I had any questions. I had a lot of questions for him, but he answered each without showing any annoyance and suggested several options for things I couldn’t afford to help me find a solution. He made me feel like I was his family or a friend, not just a customer. My hometown is Japan, where Honda HQ is located. My family lives there and we all drive Honda.
I never expected to receive better service than I experienced in Japan.
Sal Lua is the best service advisor ever!
10/3/2024
Kimberly H. VERIFIED CUSTOMER
Sal Luc was amazing. He found out something I thought had been completed before I took my car, in fact possibly had never been completed. There was no record in my file the protectant has been applied. He set me up for another appointment to have that taken care of. It's crazy I paid $900 for the EG REPEL EXT 5 YR. But possibly never received the coating and protection.
10/3/2024
Teresa N. VERIFIED CUSTOMER
Our service writer was extremely kind and personable.
10/3/2024
Molly B. VERIFIED CUSTOMER
John had amazing customer service which I find to be lacking at most places these days. He was a pleasure to work with and I will definitely be coming back to service my Honda here again due to the great service I received from him.
10/3/2024
Griselda M. VERIFIED CUSTOMER
The service was great,I am really satisfied with the attention received from Vanessa.